Looking for an Unbiased CallHippo Review, Don’t Worry, I got you covered.
Startups are the most important part of today’s age. You need to consider various factors to boost your business and get your customer’s support. Starting from the social media promotions or be it discount coupons, each of the factors is important.
If you are providing services or selling something, you need to deal with your customers and stay in touch with them. Though your customers can reach you via mail or live chat sometimes they do need more assistance and thus your customers need voice support.
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CallHippo Review 2022: In a Nutshell
You work remotely and need to answer the phone. But you don’t want to lose your personal number.
You want to be able to get up, walk away from your desk and still have a number you can use for business calls.
With the CallHippo virtual phone system, you can. It’s a phone system that works for any type of business.
You can’t give away your personal phone number to the customers as you can’t always attend to the customer’s call. This is where Virtual Phone Systems like CallHippo work well. CallHippo is one of the best Virtual Phone Service Providers for small businesses.
CallHippo was established in 2016 and is headquartered in South California. It is quite easy and instant to set up your business phone number with CallHippo. The company currently serves 50 countries and promises to set up your call center within 3 minutes.
The company makes it easy for your customers and for you to communicate with them. You can receive calls from all around the world using a web browser.
Your team member can even communicate with each other using this service which makes it easy to exchange ideas, collaborations, and have friction-free discussions.
CalHippo gives a number of features and benefits in its plan. The most basic features are:
- Get local phone numbers in over 58 countries with no desk phone required.
- Call Forward your call if you are not available to your team within a fraction of a second.
- Manage your teams, and clients and collaborate and discuss with your team.
- Whenever a customer calls on your business phone number, all of the team members will be notified about it with a ring.
- You can also record all the calls attended y your team for a better user experience.
- Your customer can also send voicemails which will be received in your inbox. You can play the voicemail in your inbox.
- Track and monitor all your call for better customer support. Keep a check on the % of missed calls and call load.
- Waiting for the customers can be irritating for the customers. Keep them engaged with music while you are busy attending to the other customers.
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There is a long list of the benefits that CallHippo gives to its customer. Moreover, you don’t need to wait long to get your business phone number.
CallHippo gives you integration with your CRM so that you can manage things from your CRM account and need not jump every time to the web browser.
CallHippo integrates well with your PipeDrive account and displays the customer’s contact information and history when a call is connected. On integration, your PipeDrive manages all the automated workflow and you can create the notes without leaving the Pipedrive.
It synchronizes the contacts including all activities and data between the Pipedrive and CallHippo.
ZenDesk is a CRM software that integrates with CallHippo making it easy to manage your customers. ZenDesk is one of the most popular CRM software that generates tickets, quick guides, and support for your website.
If you use Zendesk, you can integrate it with CallHippo to get a better user experience. It synchronizes the contacts as well as the ticket system for you. Also, you can make a call from the Zendesk console with just a click.
Intercom is another awesome CRM software that sets up services like Business messenger, in-app messaging, and a help center for your business needs. It integrates with your CallHippo account and keeps you updated about the caller’s history as well as synchronizes the contacts.
Besides this, CallHippo also integrates seamlessly with other CRMs such as Zoho, Freshdesk, Groove, Slack, Zapier, and Dynamic.
Best CallHippo Alternatives
CallHippo suits best for small businesses as you cannot spend a large amount on your business. The company also gives a free plan to its customer.
Besides this, it has three more pricing plans with different features.
- Bronze ($10 per user/ month)
- Silver ($18 per user/ month)
- Platinum ($40 per user/month)
If paid annually, you can save up to 20% on each plan.
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CallHippo on Social Media
Onboard new agents faster 🐱🏍and make them learn from the best of your calls💯. Bridge their learning gaps without involving trainers. 🤝https://t.co/oBKgwnoe13#callhippo #pricing #plan #onboarding #agents pic.twitter.com/mZ26jg55U4
— CallHippo (@CallHippo) October 12, 2022
FAQ Related to CallHippo Review
👉 How much does CallHippo cost?
CallHippo offers a subscription service. It costs $14 per month and there is no free trial.
👉 How does CallHippo work?
CallHippo is a service that you can use for your business. You can buy one number for the whole company or buy different numbers for different departments. CallHippo's team collaboration tool lets people record calls, transfer calls, and collaborate with each other in real-time.
👉 Is CallHippo free?
CallHippo is the perfect phone service for entrepreneurs. At zero cost, you get a softphone, which is easy to use and includes features like voicemail in email.
👉 Is CallHippo good?
CallHippo is a VoIP service that is perfect for entrepreneurs and small companies. With CallHippo, you get a softphone, an intuitive dashboard, call forwarding, contact management, a voicemail in email, and other neat features that are all free.
👉 How does call routing works?
Call routing is a system for deciding who will answer the phone. It is possible to have multiple people answer, so this can help with customer service. The person who answers first will take the call.
👉 How do I port a number to CallHippo?
To port your number to CallHippo, we need a Letter of Authorization and the most recent invoice for the phone service. Please make sure that it has all of your account information on it. Send digital copies of all documents to our support team.
👉 What does call Centre software do?
Call Center software simplifies the process of receiving and responding to customer phone calls.
👉What is CallHippo used for?
Small businesses can place and receive calls using CallHippo's web-based virtual phone system from any Internet-enabled device. Businesses can purchase a single number through CallHippo to meet all of their phone communication needs, or they can purchase individual numbers for each department.
👉 Does CallHippo receive SMS?
Additionally, CallHippo provides an SMS channel so you may text your consumers. While receiving texts is always free, sending them costs money depending on the prefix you choose. You must buy a virtual phone number before you can begin sending SMSes on CallHippo.
Conclusion: CallHippo Review – Should you go for it?
Virtual Service Providers are important for all kinds of business needs. You need a robust platform to stay connected with your customers. CallHippo does not simply provide you with a business phone number but also considers various important tactics such as engaging the customers and monitoring the call reports.
When it comes to business phone lines, you have a lot of options. You can go with the cheapest option and sacrifice call quality or reliability -or- spend more for better features. We found that CallHippo had the best balance of these three factors out there so we recommend them if you’re looking for an affordable but reliable solution! Check their website today to see how they can help your business succeed.
The pricing for CallHippo is fairly reasonable. Above all, it gives a free plan with most of the basic needs. The dashboard is quite navigable and all the tabs are present on the right-hand panel of the dashboard.
This was my review of the CallHippo phone system for your business needs. If you have used it earlier, share your feedback with us in the comments box.