Looking for an Unbiased CallHippo Review, Don’t Worry, I got you covered.
Startups are the most important part of today’s age. You need to consider various factors to boost your business and get your customer’s support. Starting from the social media promotions or be it discount coupons, each of the factors is important.
If you are providing services or selling something, you need to deal with your customers and stay in touch with them. Though your customers can reach you via mail or live chat sometimes they do need more assistance and thus your customers need voice support.
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CallHippo Review 2023: In a Nutshell
You work remotely and need to answer the phone. But you don’t want to lose your personal number.
You want to be able to get up, walk away from your desk and still have a number you can use for business calls.
With the CallHippo virtual phone system, you can. It’s a phone system that works for any type of business.
You can’t give away your personal phone number to the customers as you can’t always attend to the customer’s call. This is where Virtual Phone Systems like CallHippo work well. CallHippo is one of the best Virtual Phone Service Providers for small businesses.
Bottom Line Upfront: CallHippo is a reliable and easy-to-use Call Center software that helps you connect with your customers. With its robust functionality, such as Power Dailer for faster sales resolutions or Automatic call distribution which distributes calls among available agents automatically according to their schedule; there’s no job too big (or small) with CallHippo. To know more about CallHippo Click Here.
About CallHippo
CallHippo was established in 2016 and is headquartered in South California. It is quite easy and instant to set up your business phone number with CallHippo. The company currently serves 50 countries and promises to set up your call center within 3 minutes.
The company makes it easy for your customers and for you to communicate with them. You can receive calls from all around the world using a web browser.
Your team member can even communicate with each other using this service which makes it easy to exchange ideas, collaborations, and have friction-free discussions.
CalHippo Features
CalHippo gives a number of features and benefits in its plan. The most basic features are:
- Get local phone numbers in over 58 countries with no desk phone required.
- Call Forward your call if you are not available to your team within a fraction of a second.
- Manage your teams, and clients and collaborate and discuss with your team.
- Whenever a customer calls on your business phone number, all of the team members will be notified about it with a ring.
- You can also record all the calls attended y your team for a better user experience.
- Your customer can also send voicemails which will be received in your inbox. You can play the voicemail in your inbox.
- Track and monitor all your call for better customer support. Keep a check on the % of missed calls and call load.
- Waiting for the customers can be irritating for the customers. Keep them engaged with music while you are busy attending to the other customers.
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CallHippo Benefits
There is a long list of the benefits that CallHippo gives to its customer. Moreover, you don’t need to wait long to get your business phone number.
Instant Virtual Phone Number
Getting a phone number for your business is as easy as getting registered. Once you have registered, go to the Dashboard and click on ‘Numbers’.
Select the country in which you are located. If you have a local business, then you can keep the number type as local or else ‘Toll-free’.
After choosing the desired number, you just need to buy the number which starts from $6. CallHippo is available in almost 55 countries including the USA, UK, Australia, and others.
Call Forwarding
With the Call Forward feature, you can add an alternate number so that the customer’s call gets answered even when you are busy. You can schedule the call forward for a specific time too.
You can integrate the forwarded calls with the CRM software so that it can be monitored for analysis.
In the dashboard, go to the users’ panel and click on the phone number that you wish to forward the call to. You can only forward a call to one phone number.
Call Recording
This feature is not available with all the plans. To improve better user performance, all incoming and outgoing calls can be recorded. Call recording improves the performance of your team, clients, and employees to prepare reports.
Recording a call can serve various purposes such as:
- Avoid the tedious task of making notes for the customers
- Improve the quality and train your employees better.
- It also serves as evidence for compliance issues.
It is available in the number tab where you can switch to call recording. Make Sure it is legal in your country.
Voicemail
Set up the voicemail for your customers to keep them engaged. If you are busy attending to the customers, you can keep the customers engaged with some text message or voicemail greeting.
You can also upload the voice chats and greetings for your business. In the dashboard, click on the number panel and set up the voicemail.
There is on-hold music for the customers so that they can wait for the long and an e served better if your executives are busy attending the calls.
You can upload your greetings as the on-hold music r anything that you can do to keep your callers engaged. This certainly results in better call conversion.
Call Distribution
It is a great way for big businesses to handle customers with ease. You can manage and distribute all your calls according to your wish.
Select the order in which you want to adjust your calls so that you can route your calls and handle it accordingly.
With this feature, you can route the calls to all the members of your tea so that it reaches the desired team member. Similarly, you can set the order at which the call is received.
For instance, you can set the call such that it will be first received by you and if you are busy then by your executives.
This feature keeps your team management well-maintained. You get the advantage of equally distributing the calls to your members. Also, it increases the efficiency of handling the calls.
Interactive Voice Responsive System
Interactive Voice Response a.k.a. IVR is a feature that gives you the benefit of using your customer support as the call center. You can set up and switch on the IVR for your business.
Whenever the customer will contact you, he will be greeted with an automated voice message in the same way as we hear while we hear contacting our network providers:
Press 1 To Know your Balance
Press 2 To Check Your Current Plan
Press 3 To Talk to our Customer Executives
IVR is a pre-recorded voice system and it will take your customer to the right department. Similarly, you can also set up a multi-level IVR system.
Number Portability
Porting is better than getting a new phone number as it helps you get the benefits of the network providers without the need of updating the new number.
It has more perks than owning a new number as you don’t need to update the number. Also, you will not lose your customers as they will still contact you on the number you own.
To port a number for your account, you will have to contact the support team and provide all the relevant documents so that it is proven that you are the owner of this number. This might take about 3-4 weeks.
Stand Alone Dialer
Most Virtual Phone Systems have a stand-alone dialer that lets you make the call from your dashboard. The open dialer is present at a different subdomain so that you do not face the complication of logging in to the dashboard repeatedly.
The Standalone dialer has a different subdomain dialer.callhippo.com with the same credentials.
CallHippo Integrations
CallHippo gives you integration with your CRM so that you can manage things from your CRM account and need not jump every time to the web browser.
Pipedrive Integration
CallHippo integrates well with your PipeDrive account and displays the customer’s contact information and history when a call is connected. On integration, your PipeDrive manages all the automated workflow and you can create the notes without leaving the Pipedrive.
It synchronizes the contacts including all activities and data between the Pipedrive and CallHippo.
ZenDesk Integration
ZenDesk is a CRM software that integrates with CallHippo making it easy to manage your customers. ZenDesk is one of the most popular CRM software that generates tickets, quick guides, and support for your website.
If you use Zendesk, you can integrate it with CallHippo to get a better user experience. It synchronizes the contacts as well as the ticket system for you. Also, you can make a call from the Zendesk console with just a click.
Intercom
Intercom is another awesome CRM software that sets up services like Business messenger, in-app messaging, and a help center for your business needs. It integrates with your CallHippo account and keeps you updated about the caller’s history as well as synchronizes the contacts.
Besides this, CallHippo also integrates seamlessly with other CRMs such as Zoho, Freshdesk, Groove, Slack, Zapier, and Dynamic.
Best CallHippo Alternatives
Here is the list of CallHippo Alternatives for you to give you a brief comparison best Virtual phone system platforms.
1) Aircall
Aircall is a useful cloud-based phone calling system and call center solution to handle modern-day businesses effectively.
With this tool, the business can seamlessly integrate features with popular help desk tools like live chat or eCommerce management in order to predict customer requirements on every call while enhancing their efficiency!
The Aircall pricing starts at $20 per user monthly which goes up to $30 monthly.
2) TalkDesk
Talkdesk is a customer service platform that provides enterprise-class support with the click of a button. The software automatically routes inbound calls to appropriate agents by using their call data and IVR selection, while also integrating seamlessly into Salesforce or Zendesk for the easy organization across all channels!
TalkDesk pricing Model is quotation-based.
3) Nextiva
Nextiva intensifies the communications between businesses and their customers.
It can help a company convert more prospects by giving managers access to all conversations in one place, as well as instant data analytics that allow them to make better decisions about how best to communicate with each individual client or customer base member respectively.
Nextiva is an innovative software tool for converting consumers into conversions from every level within your organization: Family Businesses, Franchises, Sole Proprietorships small business enterprises (SME) Enterprise Companies!
The Nextiva pricing starts at $20 per user monthly which goes up to $30 monthly.
CallHippo Pricing
CallHippo suits best for small businesses as you cannot spend a large amount on your business. The company also gives a free plan to its customer.
Besides this, it has three more pricing plans with different features.
- Bronze ($10 per user/ month)
- Silver ($18 per user/ month)
- Platinum ($40 per user/month)
If paid annually, you can save up to 20% on each plan.
Call Hippo Reviews & Testimonials By Users
CallHippo Reviews on G2
“Great, Fast, and Knowledgable Support!” – Ryan Paolo S, CEO
“Nice customer service. Weird service plans. Is this1985?” – Beja F, Founder
“Thanks to Bhavin for good support. it was helpful to make calls to NZ” – CA Dipesh S, CA
“Decent Product with Pathetic Post Sale Support.” – Krishna C, Senior Sales Development Representative
CallHippo Reviews on Capterra
“READ & ASK Before Make a Purchase of the Service” – Somesh L.
“Good Customer and technical support” – Srinivasan M. Managing Director
“Excellent Sales and Support Team, But could use a few more features and integrations. ” – Amit P. Director
“More than meets the eye…” – Jeff D. Business Payments Specialist
Call Hippo Reviews on Trustpilot
Good assistant support and reasonable price
We recently need of VoIP calling service, while looking on the internet there are huge companies providing, I’m very confused about it so I start research about each, and also attend some demo sessions, finally I choose callhippo because of very good support team in chat by Sujay and also reasonable price with some cool features. Keep going team, thankyou for the quality product and support. – alex
My rep was amazing and very helpful – KeCee Collins
Great support
Great support. Ayushi is a very helpful person.
Application working very well. – Ehtesham Arshad
Worst service ever
Worst service ever. They made me pay upfront for a number in HK they claimed they could provide me with. For whatever reasons they couldn’t make it happen and they refuse to proceed to refunds. In addition, they are super expensive and slow compared to their competitors. DO NOT USE THEM!! – Pat Mona
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CallHippo on Social Media
Onboard new agents faster 🐱🏍and make them learn from the best of your calls💯. Bridge their learning gaps without involving trainers. 🤝https://t.co/oBKgwnoe13#callhippo #pricing #plan #onboarding #agents pic.twitter.com/mZ26jg55U4
— CallHippo (@CallHippo) October 12, 2022
FAQ Related to CallHippo Review
👉 How much does CallHippo cost?
CallHippo offers a subscription service. It costs $14 per month and there is no free trial.
👉 How does CallHippo work?
CallHippo is a service that you can use for your business. You can buy one number for the whole company or buy different numbers for different departments. CallHippo's team collaboration tool lets people record calls, transfer calls, and collaborate with each other in real-time.
👉 Is CallHippo free?
CallHippo is the perfect phone service for entrepreneurs. At zero cost, you get a softphone, which is easy to use and includes features like voicemail in email.
👉 Is CallHippo good?
CallHippo is a VoIP service that is perfect for entrepreneurs and small companies. With CallHippo, you get a softphone, an intuitive dashboard, call forwarding, contact management, a voicemail in email, and other neat features that are all free.
👉 How does call routing works?
Call routing is a system for deciding who will answer the phone. It is possible to have multiple people answer, so this can help with customer service. The person who answers first will take the call.
👉 How do I port a number to CallHippo?
To port your number to CallHippo, we need a Letter of Authorization and the most recent invoice for the phone service. Please make sure that it has all of your account information on it. Send digital copies of all documents to our support team.
👉 What does call Centre software do?
Call Center software simplifies the process of receiving and responding to customer phone calls.
👉What is CallHippo used for?
Small businesses can place and receive calls using CallHippo's web-based virtual phone system from any Internet-enabled device. Businesses can purchase a single number through CallHippo to meet all of their phone communication needs, or they can purchase individual numbers for each department.
👉 Does CallHippo receive SMS?
Additionally, CallHippo provides an SMS channel so you may text your consumers. While receiving texts is always free, sending them costs money depending on the prefix you choose. You must buy a virtual phone number before you can begin sending SMSes on CallHippo.
Conclusion: CallHippo Review – Should you go for it?
Virtual Service Providers are important for all kinds of business needs. You need a robust platform to stay connected with your customers. CallHippo does not simply provide you with a business phone number but also considers various important tactics such as engaging the customers and monitoring the call reports.
When it comes to business phone lines, you have a lot of options. You can go with the cheapest option and sacrifice call quality or reliability -or- spend more for better features. We found that CallHippo had the best balance of these three factors out there so we recommend them if you’re looking for an affordable but reliable solution! Check their website today to see how they can help your business succeed.
The pricing for CallHippo is fairly reasonable. Above all, it gives a free plan with most of the basic needs. The dashboard is quite navigable and all the tabs are present on the right-hand panel of the dashboard.
This was my review of the CallHippo phone system for your business needs. If you have used it earlier, share your feedback with us in the comments box.
CallHippo was a lifesaver. I loved how small and compact it is making it easy to carry around in my suitcase! The best part about it is the speed. It takes a matter of seconds to dial an extension no matter where you are. No more waiting for someone at their desk before hanging up!
CallHippo is a browser-based platform that provides customer support. They have deep roots in the business community and highly trained staff dedicated to making your experience as excellent as possible. The company was built with a strong focus on flawless, seamless customer interactions leading them to provide exceptional service. If you ever need assistance, they are ready to help 24 hours a day 7 days a week! Try CallHippo now for free and see how it will revolutionize your interaction with customers!
CallHippo is a call forwarding solution that’s perfect for small business. Small businesses often have trouble getting customers in the door because they don’t have a high-quality marketing budget, and this leads to lost revenue opportunities. Now with CallHippo from Hippotizer Interactive, you can let prospective customers make all their calls or conference calls from your phone number! This saves them time and money while helping you meet your goals of converting leads into leads.
This system works great and comes with a number of features that businesses find incredibly useful, like call recording.
Don’t be fooled by those who say CallHippo is worth the purchase. This business phone system is a burden to use with reporting that’s barely updated and unintuitive UIs. Losing businesses, callers, and sales as a result of broken software is satisfying only if you’re unlucky enough to have spent your hard-earned dollars on this piece of junk!
we found that the system is not without glitches and the Call Recording feature is not always reliable. Nevertheless, CallHippo remains a great option for small businesses.
Despite its many positive features, CallHippo has some massive downsides that make it a very poor choice for businesses. The first and most glaring issue is the system’s unreliability. Glitches are common, and recordings have been known to drop out or be of poor quality. This is unacceptable for businesses who rely on this system to communicate with customers.
CallHippo has been a great help for us with low setup costs and zero obligations. We have saved so much time and money with an intuitive interface that is simple to use. They have always been very responsive with their technical support when things do not go according to plan.
the price point for CallHippo is simply high for what you get. There are far better options on the market that offer more features and reliability for a fraction of the price.
CallHippo has been a lifesaver for our company. It’s saved us a lot of money and time on customer service, is very easy to use with a great interface, and their customer support was prompt and helpful. CallHippo is the best investment we’ve made in years.
CallHippo has been a great help for us. It’s affordable, though not free, and makes management much easier than trying to send out postcards every week in an effort to reach potential customers. We can use them any way we want: I know when we start using this service people who respond favorably will also be interested in calling so we found setting up callbacks easy to do and really helpful in generating more calls within just the last week!
CallHippo is here to save the day! This system works without any glitches and even has a call recording feature to help you remember what was discussed. Not to mention, it’s affordable and has great customer service.
The CallHippo platform is the next generation in making the professionals at your business more accessible and cost effective. It takes care of all of your marketing needs to grow a healthy client base that will leave lifelong impressions on their customers. What makes this software so genius? There are several things that make it stand out from all its other counterparts: seamless video conversations, 100% mobile-oriented app with chatbots, and it’s an intuitive interface to learn and maintain over time.
We love the CallHippo MVP because we can see our clients without breaking bank or treading on any toes.
CallHippo is an excellent, affordable option for your business phone service needs. We’re doing everything we can to be the perfect office calling provider – from setup to sales strategy. You’ll love working with us!
CallHippo is the perfect solution. With CallHippo, you can make and receive calls from anywhere in the world, without any technical glitches.
Anyone with a small business needs to go ahead and download CallHippo. It’s making life so much easier for us and we’re saving money too. We use it every day and love the way they increased our opening hours just for us!
I really like CallHippo because it’s online answering service is 24/7, which means I’m always available for my customers as long as someone can text or call me on my cell phone.
CallHippo has been a lifesaver for our company. It’s saved us a lot of money and time on customer service, is very easy to use with a great interface, and their customer support was prompt and helpful. CallHippo is the best investment we’ve made in years.
CallHippo is a recent phone-changing app, created with the protection of endangered species in mind. Employing all new technologies, CallHippo offers new features never seen before on the market. A revolutionary way to keep an eye on previously unknown members of our ecosystem using cutting-edge technology, this app protects all wildlife without inflicting harm. From its easy-to-navigate interface to its secure purchase process, the CallHippo team has made this product high quality and low cost.
Hey, I was using CallHippo since you launched it. It’s the best thing ever! All my friends are using it now too. Everyone loves how easy it is to use and that they can stay connected all the time without worrying about expensive phone plans or confusing call lines like Skype for Business or Zoom or Dialpad. You guys rock!
We needed a way to connect our team with clients that didn’t take months of planning. CallHippo was the answer. It has real-time conversations enabled for easy call, messaging, video share and voice calling all at once! Plus they are super affordable so you don’t have to worry about getting slapped with expensive phone bills or call charges – it’s awesome!
CallHippo offers a new type of phone system that’s intuitive and easy-to-use in our increasingly mobile world. Whether you’re at home or on the go, CallHippo has your back with robust functionality that helps connect you with your customers.
I’ve been using CallHippo for two weeks now and I couldn’t be more happy with it! It’s so easy to use – which is much better than what I’m used to, because there are hundreds of features built into this system. Plus customer service is amazing! And they helped me get set up like no other company did.
CallHippo is a great product for people that need an easy-to-use phone system or do not have any resources. If you want something robust, get a different product because CallHippo does not offer much functionality and their customer service team is the worst I’ve ever seen.
You wouldn’t believe how bad some of these apps are, with super long menus and confusing terminology. It was so refreshing when I saw the intuitive design of CallHippo! And in case you’re worried about privacy, don’t be – CallHippo has been developed from the ground up with security guidelines from both customers and analysts alike.
More and more people are using CallHippo every day. It is a program that allows you to have an instant conference call with your customers without subjecting yourself to international rates through Skype. Not only will the website save you money on taxes, but it also has some great features including easy user interface, understandable instruction manual, and prompt technical assistance when you need help with account settings or understanding how the software works.
I got this app thinking it would be the ultimate office phone, but boy was I wrong. Get rid of this right before your whole company goes out of business and find a new system worth wasting time on like me!
CallHippo is the fastest and simplest way for you to make great sounding long distance phone calls. Just pick up your mobile device, launch your favorite web browser from one of seven striking colors or designs, then dial a number! You can even call toll-free domestic numbers at no cost.
When I was struggling to answer sales calls all day, I thought it would be good to look for a change. That is when my colleague recommended CallHippo. Easy-to-use with advanced features, this phone system has cut down on overhead and stress in no time! All my colleagues love how easy it is now to transfer customers contacts seamlessly with automatic call distribution.
CallHippo allows anyone with a cellphone or office phone to make affordable, easy-to-use calls using the Internet. It is perfect for any company that needs to keep in touch with clients, friends and family without breaking the bank. Customer service is top notch – I was able to reach someone right away no matter what time of day! Our companies’ advertising budget means everything these days so when something comes along that could increase revenue without us spending more money on ads it’s kind of exciting really. The other nice thing about CallHippo is how versatile it seems to be.
As a small business owner myself, I know first-hand how difficult it can be to successfully connect with your customers. Give me a call and leave a message at the tone. You’ll understand that simplicity is what we’re all about! With CallHippo there’s no more missed calls, delayed messages or high phone bills. Goodbye heartburn–hello customer service success story!
Save time and headaches with CallHippo. With their well-thought out design, powerful interface, and seamless messaging system you’ll find all the tools you need in one place. You never have to interrupt your current conversation or call, which is amazing! Features that are standout for me are the world’s most customizable dialpad if I’m feeling daring, notifications about end of call times, company gifting to employees with CDR feedbacks–I mean come on! There’s no waiting on hold either–which is music to my ears. This makes me more productive than ever before and I love it here at CallHippo.
One of the new offerings on the market is this service called CallHippo. It’s revolutionary process cuts costs by bridging that gap between your office and your customer, all without sacrificing quality. You don’t even need to invest in learning or managing new technology; their intuitive interface is so affordable, you can be up and running in no time!
CallHippo is the only business phone system you’ll need. It’s easy to use and offers a variety of features that will help you connect with your customers in a way that works for them. And when it comes to hearing back from them, CallHippo really delivers. With robust call features and comprehensive reporting tools, this is one conference call app worth investing in!
CallHippo is reinventing what it’s like to work in sales. I know because I’ve relied on their service my entire career – and they never let me down. And the best part? It cost less than you might think. If you’re looking for an affordable enterprise phone system without sacrificing quality, CallHippo is your answer! Even when my team needed help with some reporting, the customer support team was able to get back to us within minutes with a solution that worked great!