Incite Group has previously arranged a number of events around the world. The previous events were a huge success and were also covered by BloggersIdeas. This time, Incite Group is returning with a whole new summit- ‘The Customer Service Summit’.
The Customer Service Summit: Why Should You Attend It?
Date: 3rd-4th June 2019
The Customer Service Summit West will be organised on June 3rd and 4th in San Diego. It will bring together the unrivalled list of senior leaders from the world’s most powerful and innovative brands.
This event is a perfect example to seamlessly display the ultimate opportunity to ensure your team is exceeding customer expectations. The event will be attended by 250+ experienced leaders from several industries. The main objective of the event will be to point out that how brands can stay ahead of the customers.
Speakers
The list of Speakers for the Customer Service Summit is enormous and it will display the large opportunities. The speakers’ forum will have the brands like:
- Mastercard,
- Airbnb,
- Delta,
- Hilton,
- T-Mobile,
- Samsung,
- Wells Fargo,
- Citi,
- Home Depot,
- Intuit,
- Symantec,
- Comcast,
- Facebook and many more…
The Customer Service Summit will most importantly focus on opportunities to:
- Scale Flawlessly: Ensure quality and consistency as your support teams grow and adapt to ever-growing customer expectations as you futureproof your support structure for 2019 and beyond.
- Synchronize Channels: Provide intuitive 24/7 self-service, match tone-of-voice and fully embed social, web, chat and portal into your contact center operations.
- Implement Automation: Build a business case for your 2019 innovation strategy, connect the data dots and effortlessly implement, machine learning, AI, chatbots, speech analytics and so much more.
- Bring customer experience to the center of the business: Gain senior management buy-in, prove ROI, and move from reactive support to proactive success.
- Upskill Agents and Leaders: Empower agents with the latest technology and innovations, diversify skillsets, supercharge onboarding, and unlock the potential of your agents.
Join The Customer Service Summit West and Get $200 OFF when you Register. Use Code– “5033BLOGGERSIDEAS200″
