If you run an online store, you’ll need a solid customer engagement platform that combines powerful marketing automation features with the best features of a sales CRM. A good CRM platform helps businesses build stronger relationships with their customers, which improves retention and sales.
It’s ideal for businesses that want their sales and marketing teams to collaborate on generating leads, managing them, and closing deals with just one piece of software.
So, are you also looking for a dependable CRM tool that will help you grow your eCommerce business systematically?
If yes, then in this post, we will be giving you an elaborate review of edrone, one of the best AI-based CRM tools in the market right now.
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What is edrone?
edrone is an eCommerce CRM and Marketing Automation platform. It employs artificial intelligence (AI) and big data to create an intelligent platform that truly understands your customers. Customer intelligence can be used to personalize pitches and promotions, remember birthdays, upsell and cross-sell products, and much more.
You get marketing automation, multichannel support, and web behavior analytics in addition to customer intelligence. edrone comes with a slew of marketing tools and connects to more than 150 banks and payment portals.
It’s clear that edrone put a lot of thought into the platform’s design principles and layout.
What does edrone offer?
edrone offers best-selling product recommendations, customer intelligence, cookie marketing, personalization of messages to customers by including matched products in messages, automatic segmentation, and more.
The unified edrone dashboard includes all the key features such as Lead management, customizable sales process, Automatic data capture, opportunity management, and configurable reports. Furthermore, Case Management, Account and Contact Management, and Task Management are just a few of the features available in edrone. Key features of the tool include:
Who can use edrone?
edrone has been developed to cater to a wide range of users as per their needs and requirements. The software is suitable for users and organization types including Mid Size businesses, Small businesses, enterprises, Freelance, Nonprofit, and Government.
Conclusion: Is edrone worth the penny?
edrone is an e-commerce-specific marketing automation system that is one of the most reliable on the market. Its cutting-edge technology includes Social CRM and machine learning. Rapid deployment, cart recovery, dynamic newsletters, product recommendations, ease of use, and pre-built scenarios make edrone a must-have software for eCommerce businesses looking to expand.