- Automated Messages
- Feedback Notifications
- Proven Templates
- Actionable Messages Analytics
- Effective Email Templates
- Automate Your Emails
- Also offers 30 Days Free Trial Offer
- It enhances the buying experience by adding a PDF
- Limitations are there in the starter plans
- Customer support needs improvement
Feedback Genius is an automatic tool which helps in providing better communication services between seller and buyer for Amazon customers. The primary benefits and features of this awesome tool include providing solutions for a product review, feedback, monitoring and many more. I have used this tool and it is pretty awesome and I have compiled the product review in this article.
With the help of this tool, we can get review and feedback with the automated emails. You can easily automate the buyer-seller messages by using this remarkable tool. This tool has quite user-friendly interface and lots of sellers are using this tool.
The tool has helped me a lot as it enhanced my buying experience. The best part about this tool is that it increases the rate of getting feedback so that you can improve your product listing accordingly. In this post, we have featured Feedback Genius Review 2019 that includes all the detailed insights about its pricing, functionality, features, pros & cons and more. Let’s get started here.
Feedback Genius Review 2019: Email Automation For Amazon Sellers
About Feedback Genius
Feedback genius is a tool which automatically sends the messages to the buyers at right time. It sends the information which is based on FedEx, UPS, USPS and much more. So if you want to enhance your feedback or buying experience then you must us Feedback Genius.
The tool is beneficial for both the customer and seller. You will get the seller notifications and that’s how you know to respond to feedback on Amazon. It is quite a helpful tool because you will get a notification when you receive any review or feedback.
Lots of people check the seller feedback and product review manually; this is quite tricky and time taking. But I have tried this tool and it has helped me a lot as it saves my time. With the help of this tool, I was automatically notified when someone shares any product review or any feedback. According to me, this product has been very much useful when you want automatic notification of people’s opinion about you and your product.
Ultimate Features of Feedback Genius
Feedback Genius is one of the most powerful tools that helped me a lot to make my customer happy. If you are trying to make your own brand then this tool will definitely help you. Lots of people are using this tool because this tool has got lots of interesting features. Just because of these features, this tool is more popular and effective.
We have enlisted some of the unique and exclusive features of this awesome tool. I have personally used this tool and observed these below-mentioned features:
- Automated Messages: These automated emails are more beneficial with sharing product information and product review. You don’t have to send a separate message as all the messages are automated.
- Feedback Notifications: This tool consists of seller feedback notifications which improve our seller reputation. You will get a notification when a buyer leaves any kind of feedback of your products. It will definitely enhance your selling experience.
- Proven Templates: The best part is that each account comes with a set of templates and each template has a specific goal. One more thing about these templates is that these templates are customizable.
- Actionable Messages Analytics: Each message has Click through, view open, unsubscribe and feedback rates. I personally used this information to optimize and iterate my emails that proved to be very helpful.
Firstly, you have to sign up with a new account on Feedback Genius and then we have to hook up with our Amazon account. Further steps are quite easy and the site will guide straightforward towards next steps. You have to complete the various steps and set up various things. After completing these setups, you have to create an email series. Creating email series is quite secure with the help of easy to use the wizard.
- The first page has an email editor along with the formatting text buttons. You can also do bonus attachment from this page. There are various variables like product review link and buyer name supported by Feedback Genius. These variables will help us to personalize our emails which are completely based on product and customers who purchase the product.
- The second page has helped you to personalize how your mail will get sent out. This is one of the most important settings that you can use here. You should be very careful while setting your delivery settings. You will be given some triggers like shipped, confirmed, delivered, out for delivery, returned, positive feedback left, etc.
- There are some other options that need to be specified like SKU and ASIN. If you want to use this on multiple products then you can have it with the help of this feature. One more additional feature of Feedback Genius is that it contains advanced filters which will help you to target where your emails go. You can also filter your emails like instead of sending English emails to everyone; it will send them to US customers only.
- This tool also helps you to translate your email and send them to respective native customers. We can also skip emails of those customers who have left the feedback or those who have returned the product. With the help of this tool, we can customize our emails to repeat buyers and will increase your loyal members.
If you are willing to improve your brand and reputation, then you must use this powerful tool to send emails. This will definitely enhance your selling experience. If you have some loyal repeat buyers and their feedback has lots of potential for your business growth, then we should use this tool to automate the feedback emails. This tool helped me a lot and it worked in various ways. Here I have mentioned some important points to enhance our seller-customer relationship or we can say to enhance our brand and reputation.
- Effective Email Templates: There are some proven templates which will help you to request a review on the product. You can also ask for seller feedback with the help of these templates. I use them to share product information with these proven templates.
- Automate Your Emails: If you want to improve your customer’s buying experience then you must use this tool as it will automate your emails. With the help of these automatic emails, we can easily solicit seller feedback and product reviews.
- Build a Brand: Building a brand is not an easy task as it gets lots of experience and powerful connection between buyers and our product. Feedback Genius is a powerful tool which will make your seller and product relationship stronger. Their tailored emails are pretty much useful for better feedback and product review.
Pros and Benefits
Feedback Genius is made for those people who like to make their product a bigger brand by improving the buyer and seller relationship. The working principle is quite simple as it uses automated emails to present feedback and product review status.
- Product review notifications help you to gain insights which are quite beneficial for improving your product-market fit. We can also make improvements which are based on a product review.
- This also blacklists buyer which means that they never email an opted-out buyer again. It collects information from thousands of buyers and saves your time as well as messages.
- It enhances the buying experience by adding a PDF. This PDF contains photos of our product and product instructions. The entire email body contains the PDF file and makes your mail more presentable.
Feedback Genius Pricing and Plans
There are a few things that you should know before using this awesome tool. Feedback Genius tool basically uses a pricing structure which means that it is a subscription-based service. The pricing structure is based on the number of mail that you send in a month. There are various structures ranged from low volume Amazon seller to high volume Amazon seller. With the help of Essential Plan, you can send up to 100 emails for free. This plan is quite useful for those who want to try Feedback Genius. It also offers a 30-day free trial plan.
Otherwise, you may choose the other paid plan that might be very useful to you. These plans are mentioned below in the article:
- The Startup Plan having 1000 emails for $20 per month.
- The Growth Plan having 3000 emails for $40 per month.
- The Premium Plan having 10,000 emails for $80 per month.
- The Enterprise Plan having 60,000 emails for $250 per month.
These are different kinds of plans that people use according to the number of emails per month. You can choose any of the above-mentioned plans according to your need.
Conclusion: Feedback Genius Review 2019
Feedback Genius is a very useful tool for Amazon seller. Their automated emails save lots of time and efforts. We can build a better relationship among sellers and buyers with this tool. If you want to try the features for free then you can use the Essential Plan otherwise you can use any of the above-mentioned paid plans.
The best part about this tool is that it provides 30 Days Free Trial for you. Now you can easily get started with this tool and here you don’t have to worry about anything as you are getting a free chance to use this tool.
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