FeedbackWhiz is an advanced automation and monitoring software designed to help Amazon sellers get more reviews and feedback, improve brand reputation, and monitor changes in feedback, reviews, and product listings.
Here is the detailed FeedbackWhiz review with all features & pricing details.
FeedbackWhiz Review 2021: Is This Amazon Tool Worth??
Although the tool focuses on getting more reviews and feedback using email automation (as the name implies), it’s also a very useful tool that alerts you when product reviews, feedback, and listings changes occur.
The key difference between FeedbackWhiz and other similar email tools is that it collects all your Amazon order metrics and integrates them together.
For example, if you had a particular order where the buyer has left you positive feedback, if they are a repeat buyer, or if they used a discount code, you can easily filter and search these in their order manager page.
Why is integrating this data important for getting product reviews?
Because now you have the ability to send or exclude emails to certain customers based on this data.
Email campaigns can be set up to trigger based on if the customer left feedback, if they are refunded or returned your product, or even if used a particular promo code. You can avoid sending emails to buyers who returned your product or left you negative seller feedback which can prevent getting unnecessary negative reviews.
Having the power to trigger and exclude emails based on data just scratches the surface of this tool.
The template creator FeedbackWhiz has built is extremely easy to use, and so powerful you can build customized templates, buttons, pictures, and even embed a product demo video into your email.
The ability to replace a text link with a picture link to any of the variable links inside FeedbackWhiz without knowing HTML code makes creating templates hassle-free.
Once you have set up your email campaigns with the correct timing rules, triggers and exclusions, you can sit back and watch the reviews pour in.
FeedbackWhiz provides analytics like open rates so you can see how many of your customers are reading your emails. There is even an A/B testing tool to help you test out different subject lines.
For brand sellers, their product review monitoring tool allows you to track and manage all your product reviews on Amazon. You get up to date notifications anytime a review comes in so you can quickly respond to negative ones.
Having the ability to read and manage all your reviews on one screen is a game-changer.
FeedbackWhiz allows you to quickly filter and search by review rating and even keywords. The custom tagging functionality makes it really easy to track and manage internal notes left by yourself.
All the data FeedbackWhiz collects can also be downloaded into an excel spreadsheet. Being able to download all feedback and review information is really helpful to cross-reference if any of your reviews get removed by Amazon.
About FeedbackWhiz Review
In summary, FeedbackWhiz automates, monitors and manages orders, feedback, product reviews and monitors all changes in these activities. You can create really eye-catching emails and run targeted email campaigns to increase the conversion rate of your product reviews.
This software is easy to use and loads extremely fast even with pages that have large amounts of data. The dashboard interface is stunning and shows many statistics that seller central does not have; such as most reviewed and best-selling products over any time frame.
The A / B split test feature allows you to improve your open rates and some of the pre-loaded subject lines get over 40% open rates already. There are almost 2 dozen preloaded templates that are Amazon TOS friendly to help you get started.
Being able to read all product ratings on one screen makes it very easy to manage reviews and you can even monitor your competitors ASINs and get notified when their reviews come in.
The Reporting section allows sellers to download all their data into a spreadsheet since we all know that Amazon does not allow you to download data after a certain period of time.
How can FeedbackWhiz help Amazon sellers?
The #1 most important factor for Amazon shoppers is your product review rating and quantity.
According to the Bright Local Consumer Survey of 2018, over 90% of consumers said they read reviews, and 84% trusted product reviews and personal referrals from friends.
With FeedbackWhiz, it’s a simple way to automatically get compliant product reviews from your buyers without having to pay or use blackhat tactics that can get your account suspended.
In addition, setting up a good email sequence can help funnel those negative reviews to your inbox rather than your product page giving you the ability to resolve issues before customers post them online.
In the ever-changing Amazon world, brand reputation is more important than ever. If you are neglecting customer service or unaware of your customer’s feedback, you are setting up yourself for failure. Having an automation software that automatically sends emails and notifies you when events happen is a worthy time-saving investment.
How easy is to set up FeedbackWhiz?
When you first sign up for the platform (everyone gets a free 30-day trial), you will receive a welcome email with step-by-step instructions for connecting your Amazon AWS to FeedbackWhiz and instructions on setting up email campaigns, product review monitoring, and listing notifications. Setup is easy and takes only a few minutes.
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Feedbackwhiz offers five paid packages in the email automation package: Free ($ 0/ month), Starter ($ 19.99), Basic ($ 39.99), Professional ($ 79.99), and Ultimate ($ 139.99). Key differences between the plans are the number of emails and campaigns allowed.
Product Review and Listing Monitor starts at $5/month and pricing is based on number of child ASINs monitored.
Although Feedbackwhiz has different pricing tiers, as we expect from most online tools, they are reasonably priced and scale accordingly based on your business size.
Another big plus is that you have the ability to choose whether you only need email automation, review and listing monitoring, or both. They even have a 100% free plan for new Amazon sellers to help you get reviews early on.
Product Review and listing monitor pricing is extremely affordable starting at only $5/mo.
Some plans do have limitations, but they also offer plans with unlimited emails and even a dedicated account manager to help you every step of the way.
Features included in FeedbackWhiz (Email and Amazon Review Request Automation Plan)
- Review Request Triggering
- Critical Event Notifications
- Graphs & Statistics
- Customer Orders Integration
- Real Time Refund Integration
- Automatic Buyer-opt Outs
- Live Email Preview
- Easy Variable Insertion
- Custom Buttons for Links
- Animated Gifs and Emojis
- A/B Split Testing
- Internal Note System
- Logo & Attachments
- Email Tracking & Analytics
- Duplicate Email Detection
- Target and Exclusion Statuses
- Seller Feedback Notifications
- Automated Email Campaigns
- Campaign Filters and Timers
- Repeat Buyer Integration
- Positive Feedback Integration
- Buyer / Order Blacklist
- Download Data Reports
- Send Manual Emails
Profits and Accounting Pricing Plan of FeedbackWhiz
- Aggregate data from single and multi Amazon marketplaces.
- View and analyze best and worst performing products.
- Detailed breakdown of all sales, profits, and expense metrics.
- Analyze data from custom labeled products.
- Automatically convert to currency of your choice.
- Interactive Graphs for all metrics.
- Detailed Expense and Cost of Goods manager.
- Input Fixed or Recurring expenses for your business.
- Select dates and time frame of expenses.
- Assign labels and tie to specific ASINs.
- Input Cost of goods calculated by units.
- Import and Export data via CSV files.
FeedbackWhiz Reviews FAQ’s
🔥Do I get notifications promptly?
Yes, you get notifications very promptly. These include all types of feedback and reviews, whether positive, negative, or regular ones that are neutral. You get all sorts of alerts for example, hijacker alerts. Also, you’ll get notifications if there are any specific changes related to the product, like title and other details. If you’re not getting notifications, check if your notifications are on in the settings. Users can turn off the notifications if they would prefer to. You can select which notifications should be notified and which not.
🔥After a free trial, will we have alerts, or directly does it get into any plan?
After the expiry of your trial period, you will not be able to access the features of FeedbackWhiz anymore. You will get alerts, and you can personally choose if you want to continue with a plan you would select or discontinue by ignoring the attention. But definitely, we will not deduct any money without your consent.
✅Is FeedbackWhiz compatible?
Yes, it is highly compatible. It supports the majority of the available browsers like google chrome, safari, Mozilla Firefox, etc. you can use it on mobile phones, pcs, laptops, tablets, etc.
✅Which Amazon marketplaces are supported by FeedbackWhiz?
It supports UAE, India, Japan, Australia, Spain, France, Italy, Germany, UK, Canada, Mexico, and US.
✅What software do I need to install or download if I want to use FeedbackWhiz?
There are no downloads needed. FeedbackWhiz is a mobile-based application that you can use from your web browser.
🔥What devices or browsers are supported by FeedbackWhiz?
The supported browsers are – Mozilla Firefox, google Chrome, Internet Explorer, Safari, and many more. It is compatible with PCs that can run on web browsers, tablets, and mobiles.
🔥Can FeedbackWhiz be used with some third-party MWS software simultaneously?
You certainly will. However, it is not advisable that you use various email systems, since Feedbackwhiz may not have access to details about emails received to other providers, and this may result in repeated messages being sent to consumers. If you're moving from another provider, you will learn more about the procedure in this post on their Support section.
🔥When can I cancel my subscription?
There are no commitments or contracts, and you may terminate your account at any time.
🔥Does FeedbackWhiz provide any sort of statistics?
FeedbackWhiz tracks returning clients, top-selling brands, email campaign statistics, most frequent buyers, email click and open speeds, and much more!
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Conclusion: FeedbackWhiz Reviews (Is Feedbackwhiz Worth It??)
The vast number of features, email campaign optimization, and filtered analysis content make FeedbackWhiz worthwhile in the majority of cases. There’s no way to go wrong with this comprehensive program if you’re a small business trying to boost sales and brand reputation without discomfort. It did, after all, make our list of the best Amazon resources for 2021.
Unlike standard customer management tools, FeedbackWhiz aims to offer a comprehensive, all-in-one interface that gives users visibility into order delivery, listing updates, and crucial events.
FeedbackWhiz takes the cake when it comes to analysis management. The software basically automates the process of responding to bad feedback, following up with consumers, and seeking reviews from happy customers.
Signup for FeedbackWhiz today with a 30 day free trial, no credit card is required.
If you have used FeedbackWhiz before, please share your thoughts below in comment section.