There’s a reason why the majority of dropshippers begin by selling AliExpress products. There are hundreds of sellers and millions of products to choose from as a subsidiary of Alibaba, the world’s largest merchant platform.
They also make it simple to do business with their vendors by integrating with a variety of eCommerce platforms and automation systems that make product importation and sales setup quick and straightforward.
Let’s take a look at some things you should know about using AliExpress for your dropshipping business if you’re not already familiar with the platform.
3. Check and double-check trading partners
5. Be upfront and honest about delivery times.
Many dropshippers learn the hard way in this area as well.
You must be completely transparent with your customers about the shipping times for your products.
Many vendors, however, believe that if they are honest, they would lose sales, so they either omit shipment estimates, hide them, or openly lie about genuine shipping timeframes.
They rapidly realise that was a mistake.
Whether it’s angry emails and phone calls, refund requests, or even chargebacks, not being upfront will catch up to them swiftly.
And having a lot of refunds and chargebacks is the fastest way to lose your merchant account.
Instead, you should be transparent and upfront about how long their orders will take to arrive.
It should be included in your ads, order forms, terms and conditions, and even email receipts.
Indeed, the more places you put it, the more likely you are to win any chargeback case if they claim you didn’t notify them how long it will take.
So, how can you counteract the potential sales impact of long shipment times?
For a variety of reasons, people will be ready to wait for a known extended shipment period, including:
- Your marketing entices customers to make an impulse purchase, and they don’t ship…
- They don’t want to miss out on a particular offer you’re making…
- Your item is one-of-a-kind and difficult to obtain anywhere…
- Following their purchase, you keep them updated on the status of their order and give them with tracking information…
Simply put, good, reliable customer service can help you win and keep sales, as well as overcome any shipping opposition you may face.
If you’re new to dropshipping and AliExpress, maybe this fast overview can make things a little easier for you.