Check out our Top 10 Best WordPress Plugins For Live Chat 2024
Are you looking to take your website and customer service experience to the next level? Do you want to ensure you’re providing visitors with an easy, fast, and reliable way to get help when needed?
Taking advantage of a live chat plugin for WordPress is one of the best things you can do. With so many options, it can be challenging to determine which one is right for you – this is where we come in!
In this blog post, I’m excited to share my curated list of the top 10 best WordPress plugins available in 2024 to help your website provide fantastic customer support through a live chat system.
Not only will these plugins save time for both customers and staff alike, but they’ll also give your visitors an enhanced online experience – making them more likely (and likely to return).
1) Formilla Live Chat:
Formilla live chat gets easily and quickly installed and is up for discussion immediately. After you have installed and activated this plugin, the live chat button will appear on your WordPress or WooCommerce site.
The premium version lets you live chat via mobile phone or tablet. It offers you the real-time visitor monitoring option where you can check the number of active visitors on your website.
2) 3CX Live Chat
3CX Live Chat is one of the most feature-rich website live chat plugins. It stands out from conventional live chat solutions by enabling users to elevate a chat to a voice or video call. It also allows assigning chats to a particular agent or having groups of agents answer chats. But that’s not all! You can even integrate Business Facebook messages and answer live chat and FB messages from the same interface, making it ideal for increasing customer loyalty and improving engagement.
The live chat version is free for unlimited users.
To use the audio/video call features of this plugin, you will need to integrate with 3CX, which is free for one year, and after that, you can purchase a subscription for as little as $1 per user per month.
3) Tidio Live Chat:
This is also one of the easy-to-use live chat plugins for WordPress. Install it, and you will be online to chat with your customers instantly. Specially designed for WordPress users, this plugin is straightforward to use.
The color of the chat window can be adjusted as per your choice. Also, get an email from your visitors when you are not online. And, in case you don’t know, this software’s integrated widget supports 140 languages!
4) Zopim Live Chat:
This is one great live chat if you have an online business and want to assist visitors in purchasing.
The software can chat with the visitors on your website in real-time and answer their queries and thus help them with their purchases. The software comes with a mobile optimization feature that assists you in easily connecting with the visitor, even through the tiny screen.
5) Pure Chat:
Live Chat Plugin (Free & Paid Plans): This live chat software is simple and can be absolutely customized for your use. Now, you don’t have to worry about the mobile device your customers use, as there is a chat app for iOS and Android that makes it easier for you to talk with your customers.
So, go on to increase your business with the use of this fantastic system. The chat is designed purely for the small business.
6) Subiz Live Chat:
This allows the representative to proactively interact with customers and keep them involved. The interaction tilts the buying decision in your favor; thus, sales escalate. The live chat offers a chance to provide a human touch, and when you are present to solve their query, they will surely stay and buy the product/services provided on your website.
The interaction between the potential customer and the sales rep happens in real-time with the help of the live chat widget.
9) YITH Live Chat:
This amazing Plugin offers a strata to dispense critical information to customers, which yields more sales. The chat platform is used by customers to uncover essential details like a salesperson at the actual store, thus making the purchase process warm and closing more sales. Let the customer eliminate the query he may be facing and expedite the sales.
The live chat can be customized as per the need. Also, there are different tabs and multiple conversations available.
This high-performance and faster live chat plugin can be used to interact with website visitors other than monitoring the site traffic and getting data regarding the web activities. It’s free and straightforward to use- when the visitor clicks a live help button, they connect to the representative, and then the visitor is guided and given the required information.
The software is provided by an Application Service Provider(APS) and thus needs no installation hardware. The software is free, but the premium can be availed at a minimum price.
This fantastic live chat is suitable for the community and social networking websites. The users can engage in one-to-one private chat, group chat, or chat rooms (different chat rooms on separate pages). There is also a facility to add an anonymous user, and one of the most exciting features of this software is that cloud servers handle all the chat-related processing for your website.
This live chat support allows for features like deleting messages, theme customization, and file sharing.
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Conclusion: Top 10 Best WordPress Plugins For Live Chat 2023
To wrap it up, you must determine which plugin will give you the best live chat experience that works perfectly with your website. Based on our list of the top 10 best WordPress plugins for live chat 2023, we hope you can decide which suits you best. Don’t hesitate to give any feedback; it’s beneficial for us! After all, we aim to ensure you get the most out of your live chats and have an excellent customer service experience. The time has come for you to use one of these plugins and upgrade your website with adequate customer coverage. Let’s aim together to make your customer experience as enjoyable as possible!