Brand24 Review 2022 Features & Pricing: Is the Brand24 Legit? (Pros & Cons)

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Ease Of Use


  • Helps you collect public complaints and grievances
  • Find potential clients through social media
  • Increase both social media outreach and user engagement
  • Helps businesses design numerous campaign
  • Intuitive admin panel, clear rules
  • Get customer insights
  • Analyze your efforts to make smarter decision
  • Affordable pricing tiers that don't strip features for SMBs.


  • No CRM option
  • Sentiment recognition can be improved

Brand24 has taken to the scene with an objective of making Social Listening a play toy for businesses! It is easy to use with an intuitive dashboard. Its ability to quickly provide a once-over look that provides a quick snapshot of everything that's going with the social media profiles your team is managing along with competition tracking on social media.

Price:$ 19

Are you looking for an Unbiased Brand24 Review, Don’t Worry, I got you covered.

It’s not an exaggeration to say that social media has revolutionized the marketing landscape.

Brands quickly learned that the digital versions of older forms of advertising banner ads, pop-ups, and overlays weren’t very effective at reaching customers. Because of the increasingly “social” nature of media, marketing can no longer rely on just broadcasting content.

Brand24 immediately emerged with software that helped these businesses track and respond to hundreds of daily conversations.

There are a lot of social media monitoring tools out there, and they all offer very similar features. So what’s the difference?

There are a few problems with other brands. They’re expensive, they’re difficult to use, they lack sufficient features, or are just too complicated.

Solution: The Brand24 social media monitoring tool is affordable, easy to use, and offers a complete range of powerful features. You won’t spend hours trying to understand your reports, and you’ll always have access to the latest metrics. Brand24 is an affordable solution, so you don’t have to break the bank to get a reliable social media monitoring tool.

Bottom Line: Brand24 Review 

Brand24 is an online tool that gives you a reliable and affordable solution to track and engage in online conversations relevant to your business in real-time and create a successful business framework for the future. Numerous businesses over time have used it to measure the effectiveness of your campaigns, and boost customer satisfaction and sales. Try Brand24 Today.

Brand24 is a simple social media monitoring solution. Brands, advertisers, and influencers all need to monitor their exposure on the web. Brand24’s easy-to-use interface allows you to monitor every account in one place and track key metrics such as engagement levels, trends, and performance.

Brand24 Reviews-Media-Monitoring-Tool

Brand24 Review 2022 in a Nutshell

The art of establishing successful business collaborations, promotions, and a stable and growing customer base always begins with Social Media + Social Listening. Both blend perfectly with one another to give your business the much-needed “Oomph”!

Now you may ask what can you do with all these fancy statistics and data? There are only a few online services that actually work in helping you understand the implications of these social signals and furthermore build a logistic model to grow customer satisfaction and sales for the future.

One great service that will help you with the same is Brand24. Let us talk more about Social Listening and how Brand24 can help you capitalize on it flawlessly!

Brand24 - Overview

It is an easy-to-use online tool that helps you get instant access to online mentions, and grow customer satisfaction and sales. By online mentions, simply means social signals and people talking about business, brand, product, competitor, industry, and more.

You may have questions for Brand24 like: I will answer everything for you today

Does buffer offer social listening?

Does HubSpot do social listening?

How can I get free social listening?

How do brands use sentiment analysis?

How do I delete my brand24 account?

How do I scan on social media?

How much does Brand24 cost?

How much does social listening cost?

Is the Brand24 legit?

What is the use of Brand24?

Why do we need social listening?

Why is social media monitoring important?

Brand24 Features

brand24 pricing keyword brand 24 reviews

Brand24 relies on the following powerful features to make your normal business more sustainable and successful in the future. It has been particularly praised for its real-time social analysis which ensures you don’t miss any signal even if you blink!

Mentions Feed

Brand24 reviews pricing

Take real-time action by discovering what people say about your brand on social media platforms. It is easy, and intuitive, and allows the engagement of discussions relevant to your company or service with just one click.

Discussions Volume Chart

Take prompt actions to protect your company image by identifying sudden changes in the discussion volume. Instantly spot problematic issues before they escalate & hamper the potential chances of positive publicity your company is already receiving.

Marketing Analytics

Gain new insights about your customers and get a better understanding of who is talking about your brand online, by analyzing buzz quality and quantity.

Brand24 Review - Features

Influence Score

Make efficient and conscious decisions about who you should be working with by pinpointing your industry influencers.

Sentiment Analysis

Discover and analyze public sentiment and get a better understanding of customer attitudes, whether positive, negative, or neutral about your brand and spot problem areas that need immediate attention.


Automated PDF reports, .xls files, and infographics which you can use outside of the tool.

Data Exporting

Discover changes in the quantity and quality of discussion around your brand. Customize your alerts accordingly, be it getting an email or in-app notifications of negative mentions of your company.


Filter and narrow down your results by mentioning the source, sentiment, number of visits, etc to focus on what is most important for you.

Customer Service

Social listening finds a very powerful and profitable application in the field of customer service. Find solutions to their problems and commend brands on good service as more and more people start to use social media as a place to make public complaints.

Posting a status on Facebook or Twitter is easier for fans rather than being kept on hold by an automated call center or waiting for ages to get a response regarding an inquiry sent via e-mail.

Timing matters when it comes to customer service and hence the key to successful customer service is to never make your customers wait. Social listening helps you collect public complaints and grievances as soon as they’ve been published, thus allowing you to react immediately.

Brand24 Review - Social Media Monitoring

Generate sales leads

You can always find potential clients through social media by using well-configured keywords for Internet monitoring. Traditionally every customer anywhere will ask for online opinions from friends and colleagues or search for advice and reviews on public forums before making a purchase decision.

Many users are always asking about recommendations for social media monitoring solutions online. Brand24 community manager then does a great job of interacting with these users and letting them know about Brand24.

This is one of our best methods of identifying new leads and has one of the highest conversion rates.

Supporting marketing campaigns

Brand24 Plans Pricing

Social Listening is indeed touted as the best solution for online marketing campaigns if you are looking to increase both social media outreach and user engagement. Such campaigns also aim at promoting your brand by encouraging people to share content with a dedicated hashtag.

Brand24 helps businesses design numerous campaigns that help successfully engage their fans and amplify the effects of this by building strong relationships with bloggers and influencers.

Interact with users

More and more brands are getting in touch with their fans and clients via online discussions. Social media managers assigned for the brand’s online activity and social outreach to start interacting with the audience once a user posts something on social media that is related either to the brand.

This is a great way to increase customer engagement on the Internet and to extend your online reach. If your response is timely and intelligent you can easily catch your users’ attention.

Customer Insights

Consumers are always willing to share their opinions and reviews about the products or services they use. More than 90% of them do this through their social media profiles, exposing their reviews to a lot of other consumers.

This is also how they give suggestions and feedback on these goods and services. Thus, the Internet is a powerful source of valuable customer insights.

Brand24 Review - Features

Reaching out to influencers

Collaboration with social media influencers can bring you profitable results when it comes to promoting your brand through social media. However, they first need to be well-convinced about the quality of your brand and grow a potential interest in your company or its value proposition.

Social listening makes it possible for you to discover and get in touch with online influencers who are talking about your brand or a specific topic linked to your business.

The Brand24 dashboard gives you access to information about top users who have an enormous fan following and have posted any content about your brand in a specific period.

How to Get Started with Brand24?

Brand24 is certainly the best and the easiest when it comes to creating projects. You can simply create projects and start analyzing.

Once you have created the account, you can start by adding a project. Creating a project means you need to add the keywords that you want to monitor.

If you are willing to sell ebooks or some product, you can add keywords like ‘ebook’ or ‘blogging’. You can also track the keywords on different social media channels by using the hashtag before keywords.

Click on ‘Next’ and you can choose the language for the mention. Click one Mention’ to save your project.

Brand24 Dashboard

The dashboard for Brand24 is quite robust and user-friendly. It has all the elements easily navigable with all the features.

The dashboard has a list of all the projects that you are running. You can view the list of projects by clicking on the ‘Projects’ on the right-hand side of the toolbar.

Brand24 review for social media

Editing your projects

Edit your projects by using keywords, adding the sources, or using various filters. Exclude the keywords that you don’t want in your mention to narrow the search.

Besides the main keywords, you can also add the required keywords that appear in the order of the mention to be repeated.

Brand24 free trial

In the sources tab, tick the sources from which you need to mention. You can also exclude or block the sites here. Similarly, you can lock the social media authors and all the mentions from them.

You can add particular mentions by yourself, to be shown in project results.

Similarly, switch to the notifications that you will receive in the dashboard. You can get notifications in the mail or on mobile. You can get notifications for Slack or some negative comments. There are a number of filters that can be applied to get the right amount of notifications.

Just like the notifications, you can get the reports in the mail too. Select the email where you want the report to be delivered.

This tab shows the percent changes in mentions and searches volumes. You can get the weekly as well as the daily reports here.

Brand24 Google Reviews

Brand24 offers Google Review monitoring to increase online engagement and notice the brand reputation in one dashboard. It’s all in one place and there’s no need to browse your channel one by one, time after time.

brand24 for social media

To monitor Google Reviews, you can do the following:

  • First of all, log into Brand24 and select a project you’d like to collect Google Reviews for or create your account and a first project.
  • To get google reviews, just search for your business in the search engine and click on reviews.
  • Once you get the reviews, just copy the link and proceed.
  • Open Project and choose the project for which you want Google Reviews. Go to Project settings.
  • Open the additional sources and paste the Google Reviews link above.

Facebook Monitoring

Brand24 also monitors the Fan pages or the pages that you want to track. You just need to paste the URL of the page to be monitored.

This function was designed for fan page owners who wish to have everything in one place – not just mentions about their brands, but also information from other selected fan pages.

Dashboard Features

On expanding the projects further, you can see various features of the Brand24 dashboard that helps you manage your projects better.

  • Summary: It gives you the complete data of your searches and mentions. It shows the latest mentions on a daily, weekly, or monthly basis. You can see the most popular mentions and latest mentions as well.

The summary section gives the most active locations for your keywords as well as the most influential profile. It is wholly a birds-eye of your project.

Brand24 dashboard

  • Mentions: This is an even more detailed section. You can view them in the form of stats and in numbers. Add or remove filters to get a more detailed picture of your project.

The following graph shows; the number of mentions, social media reach, number of likes, number of shares, and number of comments. Use the filters such as the Sentiment filter or filter by the Influencer scores.

Brand24 coupons and discounts

Choose the source from where you want to see the mention. You can get your reports of mention in the form of a PDF. It also gives the infographic form of these mentions. Clicking the Engage button will bring you directly to the page where the mention occurred.

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  • Analysis: This gives the whole analysis of your reports and you can share it with your boss or team the way you want. Gathering data and creating the report with Brand24 is quite easy and needs no skills.

You can get the reports in the form of PDF or Excel as well as infographics can be created for these reports too. The Analytics section gives a detailed report of your mentions and projects.

It is a more detailed statistics page of several metrics including social media engagement, social media reach, and the number of mentions for a keyword. Sort the results by the most popular authors or by the most popular profiles.

The analysis of the data using mentions by category or trending hashtags. On the right-hand side, you can find the data such as social media results or the results beyond social media, interactions, likes, shares, and various other factors.

Brand24 analysis

  • Sources: In your sources tab, you will find the most influential people and brands talking about your keyword. You can sort your influencers by Reach, Influence, Voice Share, or a number of times they have mentioned your keyword and start building your relationships!

Brand24 monitoring tool

  • Quotes: It is just the direct quote of the keywords that you have specified. It picks up the keywords from various sources showing you the author that has created the quotes.
  • Comparison: It is used for comparing two projects that you want. You can compare these projects on the basis of the number of mentions, spikes in volume, sentiment, and conversations by sources. Perfect for planning your next strategic move online in just a few clicks.

Brand24 Slack Integration

Brand24 Integration

Brand24 integrates very well with slack. It gives customers the freedom to manage any social media account with slack integration.

There are various benefits to the Brand24  integration that can help you get better results:

  • It helps to improve your brand reputation as you can react from anywhere and this can probably improve customer satisfaction.
  • You can even handle negative or problematic comments before they escalate.
  • It even makes it easy for your team to assign tasks and the most experienced person can handle the difficult tasks.

Slack manages all your tasks smoothly with your business and team onboard.

How to Set up Integration with Slack?

  1. Sign up or log in to your Brand24 account. You can start your free trial for Brand24 if you are a new member.
  2. After the account has been created, go to the account settings and click on Integrations.Brand24 review for slack
  3. Select a project for which you want to monitor and integrate. Use filters to add the filter for the individual projects in the Mentions tab.
  4. On selecting the project, click on “Add Slack” and you will be redirected to Slack to authorize it. On every mention, you get the notification in Slack.

Integrations for Brand24 slack

Brand24 Pricing


Brand24 offers four different prices for its services. That way, everyone can afford to use Brand24’s services. They offer the best quality data and goods at an affordable price.

They offer a 14-day trial for free, so you can try it out.

  • Plus, $49/month: Track up to 3 different keywords. The data you get will be updated every 12 hours. You will also get sentiment analysis, all of which you can track using the Brand24 mobile app, along with newsletter and podcast monitoring.
  • Premium, $99/month: Premium Plan has unlimited users, 7 keywords, and 5k mentions per month. Plus also shows your social media reach. You can create reports that are easy to read. Live help is available 24/7 for any questions you have.
  • Business, $149/month: The business plan offers Unlimited users. 12 keywords. 25k mentions per month. they will update the information for you in real time! You will also get access to a consultant who will help you set up this software and provide analysis for the mountains of data you’ll be studying.
  • Max, $249/month: All of the above, plus 25 keywords and 100,000 mentions per month.

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Brand24 Reviews & Testimonials by Users on the Internet

Brand24-Reviews by users

I’ve been using Brand24 for the last few years and it is by far the best monitoring tool on the market. I’ve compared it against others and they don’t even come close. Sujan Patel – Founder at MailShake, Growth Marketer & Entrepreneur

The user interface of the tool is brilliant and really intuitive and being able to compare projects to work out share of voice is extremely useful. The fact that it can also be used as a sentiment tracker and an influencer sourcing tool makes it extremely good value for money. – Anna Corbett – Head of Social Media at Together Agency

We use Brand24 to find social alerts and new audiences to engage with our brand. Between 2-3 times a day, we make sure to check in on our SM mentions and see if there are any relevant conversations going on that we can join. – Mai Bar-chen – Community & Social Media Manager at Tailor Brands

I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.
Melonie Dodaro – Social Media Expert & CEO of Top Dog Social Media

Brand24 Reviews on G2


Brand24-G2 Review

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Brand24 Customer Reviews on Capterra

Brand24 Capterra-Review

Brand24-Capterra Reviews

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Brand24 Reviews on GetApp



Brand24 Reviews on TrustRadius



Brand24 on Social Media

Best Brand24 Alternative

1) Agorapulse

Brand24 Alternative-Agorapulse

Agorapulse is a social media management system that has many tools to help you stay organized and save time. With their inbox, publishing, reporting, monitoring, and team collaboration features it’s easy for companies of any size to manage the complexities of today’s market – without hiring an expensive social media agency

Agorapulse makes managing your company’s social media marketing easier than ever before with its email-based organization toolset like inbox sorting by newest post so you can see what needs attention right away; publishing new posts from anywhere using Agorapulze; easily track trends with reports based on keywords & #hashtags which are important because they show how people interact to your posts.

Agorapulse offers pro & premium pricing plans starting at $93 and $187 respectively.

2) mentionlytics

Brand24 Alternative -Mentionlytics

Now you can monitor your social media accounts in the blink of an eye with mentionlytics. This new web and social monitoring platform for startups, small-medium businesses, public figures, or even politicians are perfect if you’re looking to keep up with what’s trending on different platforms like Facebook, Twitter, etc.

With mentionlytics, A fully user-friendly tool that anyone could easily use as it comes easy to set up we now have a solution at our fingertips that will help us stay one step ahead of everyone else!

They offer 4 different plans starting at $99 that go up to $450 per month.

3) Talkwalker

Brand24 Alternative -Talkwalker

Talkwalker is a social media analytics platform that provides you with real-time insights into what’s happening on all of your favorite platforms.

Talkwalker listens to the conversations, measures engagement levels, and alerts you if there are any issues coming up in conversation for the company or brands under its watch.

Talkwalker is not just another tool, it’s an extra set of eyes and ears – one that can listen more closely than anyone could ever do before, monitor billions of online conversations simultaneously across multiple languages, gauge sentiment so we know how people feel about our product/brand right now – even see trends emerging from the data as they happen!

FAQ related to Brand24 Review

😎How does Brand24 work?

Brand24 is a social media monitoring tool that monitors keywords across multiple channels. Once you set the keywords then you can track them on the application or through email alerts.

👍How much maximum discount can you get on Brand24?

If you’re using our link then you can get up to 30% off on all plans of Brand24 for three months.

🔥Does Brand24 offer any free trial?

Brand24 offers a 14 days free trial to their users. So before you choose a plan, you must try out the free trial. It will give an understanding of the platform.

😎Does Brand24 offer any money-back guarantee?

Yes, they offer 30 days money back guarantee with a no questions asked policy. So if you are not happy with their services then you can get a refund within 30 days.

✔What will happen once my free trial is over on Brand24?

Once your free trial is over on Brand24 then you will be charged for the plan you chose on Brand24.

👌What is a Mention?

A mention is a single result. It is a unique URL for a social media post, blog post, message board post, news article, etc – that contains one of the keywords you are tracking. The more mentions your account collects, the higher the subscription plan you can choose for using Brand24.

✅ Is there a custom plan too?

Yes, there is a custom plan too for the customers willing to get even a higher subscription plan. Contact the customer support team for more.

👉What Payment options do Brand24 accept?

It accepts Visa or MasterCard as well as American Express cards. In the case of an annual subscription, the company also accepts bank transfers or checks.

👉What if I am not satisfied with the service after paying?

You can ask for a 30-day money-back guarantee if you have a subscription.

👉 How do I unsubscribe from brand24?

Canceling your charge is easy. Simply email [email protected] at least seven days before the start of the next Billing Cycle and brand24 will take care of it for you!

👉What is the importance of social media listening?

When you use social listening, you can monitor keywords and mentions to find out more about your target audience. You’ll learn what they’re talking about so that you know how best to communicate with them. With a little luck, this will lead not only to better engagement but also potential leads or even brand ambassadors in the industry!

👉What is brand24?

Brand24 is a platform that lets you track your brand’s buzz on the Internet in real-time and with powerful analytics. It monitors all of the websites across the internet for keywords that are important to you so you don’t have to spend time searching them out yourself!

👉 How is media monitored?

Companies that offer media monitoring services typically provide a number of different types of information. Some companies will record radio and TV broadcasts, social media posts, and web-tv videos to collect data on what people are discussing about your company or brand. There’s also the collection of press clippings from print publications as well as online sources like blogs and forums for more topical consumer conversations surrounding brands or products – this helps marketers stay fully engaged in any conversation happening around their business so they can adjust accordingly when necessary.

👉What is the use of Brand24?

Brand24 is a powerful, all-inclusive platform that allows you to monitor and analyze your brand’s performance. With this tool at your disposal, it has never been easier for social media marketers to track their progress as well as those of the competition in one place!

👉 Is the Brand24 legit?

Brand24’s user-friendly interface and a suite of features make it an appealing way for small businesses to monitor their customer interactions across platforms. The company offers a scalable pricing structure but can get pricey if you exceed certain quotas.

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Final Thoughts: Brand24 Review

Should You Buy This Social Media Monitoring Tool? YES

The entire concept of Social Listening has seen a constant rise in use and importance as the Internet is taking over the business world.

This along with Social Media is giving social outreach of businesses a completely new dimension, which many people seem to overlook at times either due to lack of time or awareness. Social media is a funny thing, it’s hard to know what exactly you want out of it.

With Brand24 you will be able to see everything at once and give the team an understanding of how things are going with our social campaign as well as other important information such as your competition in relation to their performance on various platforms across social media.

Brand24 has taken to the scene with the objective of making Social Listening to a play toy for businesses! It is easy to use with an intuitive dashboard.

Its ability to quickly provide a once-over look that provides a quick snapshot of everything that’s going on with the social media profiles your team is managing along with competition tracking on social media Platform Facebook, Twitter, LinkedIn, YouTube

If you are looking to take the Social Listening of your business seriously, then Brand24 services are worth trying out!

Jitendra Vaswani

Jitendra Vaswani is a Digital Marketing Practitioner & international keynote speaker currently living digital nomad lifestyle and founder of  internet marketing blog & Digital Marketing Agency DigiExe. During his more than 8 years long expertise in Digital Marketing, Jitendra has been a marketing consultant, trainer, speaker and author of “Inside A Hustler’s Brain : In Pursuit of Financial Freedom” which has sold over 20,000 copies, worldwide & contributor of “International Best Selling Author of Growth Hacking Book 2”. He had trained 10000+ digital marketing professionals till date and has been conducting Digital marketing workshops across the globe. His ultimate goal is to help people build businesses through digitization make them realize that dreams do come true if you stay driven.  Investor in Imagestation Newsmartwave . Check out his portfolio( Find him on Linkedin, Twitter, & Facebook.

6 thoughts on “Brand24 Review 2022 Features & Pricing: Is the Brand24 Legit? (Pros & Cons)”

  1. Brand24 gives you the ability to see what people are saying about your brand online, in real time. With its clean interface and powerful features, Brand24 makes it easy to find referral keywords and track your brand’s online reputation.

  2. Brand24 is the perfect tool for keeping an eye on your online reputation. By tracking mentions of your brand on the web, you can quickly identify any potential problems and address them before they become bigger issues.

  3. If you’re looking for an easy, effective way to keep tabs on your brand’s online presence, Brand24 is the tool for you! It delivers instant access to mentions of your brand from all over the web, so you can stay on top of any potential crises and track your success online. Plus, it has a clean interface and default reports that make it easy to get started.

  4. Brand24 is an essential online tool that gives you instant access to mentions about you and your brand online. It has a sleek interface and provides default reports, making it easy to find valuable referral keywords on social media.

  5. The suitable social monitoring platform.
    This software offers detailed analysis for companies. Brand24 provides me immediate access to mentions about me and my brand on the web, it is a very easy solution as well as at the same time powerful. It has a tidy user interface and also default records. It’s a great tool for locating referral search phrases on social networks, plus assistance can run campaigns as well as reveal you just how.
    The organizing device serves here, however the setup procedure is a bit tough. Information download is not that excellent as well as another big concern is the integrity of historic information. Also, I really hope that in the future I can add sentiment analysis for even more languages.
    Great platform that will certainly help you gain an edge in the marketplace. I’m using it to better target interested leads. Brand24 is a device that can actually boost your sales by helping you discover new clients.
    It is a powerful device that brings you closer to individuals you think, it has allowed me to track key topics in discussion forums, on google as well as check out my competitors. It offers me the ability to react if stakeholders contacted give feedback or ask an inquiry, Brand24 is aiding us attain that by recognizing where our skill brands exist.

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