Are you looking for an Unbiased Brand24 Review, Don’t Worry, I got you covered.
It’s not an exaggeration to say that social media has revolutionized the marketing landscape.
Brands quickly learned that the digital versions of older forms of advertising banner ads, pop-ups, and overlays weren’t very effective at reaching customers. Because of the increasingly “social” nature of media, marketing can no longer rely on just broadcasting content.
Brand24 immediately emerged with software that helped these businesses track and respond to hundreds of daily conversations.
There are a lot of social media monitoring tools out there, and they all offer very similar features. So what’s the difference?
There are a few problems with other brands. They’re expensive, they’re difficult to use, they lack sufficient features, or are just too complicated.
Solution: The Brand24 social media monitoring tool is affordable, easy to use, and offers a complete range of powerful features. You won’t spend hours trying to understand your reports, and you’ll always have access to the latest metrics. Brand24 is an affordable solution, so you don’t have to break the bank to get a reliable social media monitoring tool.
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Brand24 Review 2022 in a Nutshell
The art of establishing successful business collaborations, promotions, and a stable and growing customer base always begins with Social Media + Social Listening. Both blend perfectly with one another to give your business the much-needed “Oomph”!
Now you may ask what can you do with all these fancy statistics and data? There are only a few online services that actually work in helping you understand the implications of these social signals and furthermore build a logistic model to grow customer satisfaction and sales for the future.
One great service that will help you with the same is Brand24. Let us talk more about Social Listening and how Brand24 can help you capitalize on it flawlessly!
It is an easy-to-use online tool that helps you get instant access to online mentions, and grow customer satisfaction and sales. By online mentions, simply means social signals and people talking about business, brand, product, competitor, industry, and more.
Social listening finds a very powerful and profitable application in the field of customer service. Find solutions to their problems and commend brands on good service as more and more people start to use social media as a place to make public complaints.
Posting a status on Facebook or Twitter is easier for fans rather than being kept on hold by an automated call center or waiting for ages to get a response regarding an inquiry sent via e-mail.
Timing matters when it comes to customer service and hence the key to successful customer service is to never make your customers wait. Social listening helps you collect public complaints and grievances as soon as they’ve been published, thus allowing you to react immediately.
Generate sales leads
You can always find potential clients through social media by using well-configured keywords for Internet monitoring. Traditionally every customer anywhere will ask for online opinions from friends and colleagues or search for advice and reviews on public forums before making a purchase decision.
Many users are always asking about recommendations for social media monitoring solutions online. Brand24 community manager then does a great job of interacting with these users and letting them know about Brand24.
This is one of our best methods of identifying new leads and has one of the highest conversion rates.
Supporting marketing campaigns
Social Listening is indeed touted as the best solution for online marketing campaigns if you are looking to increase both social media outreach and user engagement. Such campaigns also aim at promoting your brand by encouraging people to share content with a dedicated hashtag.
Brand24 helps businesses design numerous campaigns that help successfully engage their fans and amplify the effects of this by building strong relationships with bloggers and influencers.
Interact with users
More and more brands are getting in touch with their fans and clients via online discussions. Social media managers assigned for the brand’s online activity and social outreach to start interacting with the audience once a user posts something on social media that is related either to the brand.
This is a great way to increase customer engagement on the Internet and to extend your online reach. If your response is timely and intelligent you can easily catch your users’ attention.
Consumers are always willing to share their opinions and reviews about the products or services they use. More than 90% of them do this through their social media profiles, exposing their reviews to a lot of other consumers.
This is also how they give suggestions and feedback on these goods and services. Thus, the Internet is a powerful source of valuable customer insights.
Reaching out to influencers
Collaboration with social media influencers can bring you profitable results when it comes to promoting your brand through social media. However, they first need to be well-convinced about the quality of your brand and grow a potential interest in your company or its value proposition.
Social listening makes it possible for you to discover and get in touch with online influencers who are talking about your brand or a specific topic linked to your business.
The Brand24 dashboard gives you access to information about top users who have an enormous fan following and have posted any content about your brand in a specific period.
Brand24 Slack Integration
Brand24 integrates very well with slack. It gives customers the freedom to manage any social media account with slack integration.
There are various benefits to the Brand24 integration that can help you get better results:
- It helps to improve your brand reputation as you can react from anywhere and this can probably improve customer satisfaction.
- You can even handle negative or problematic comments before they escalate.
- It even makes it easy for your team to assign tasks and the most experienced person can handle the difficult tasks.
Slack manages all your tasks smoothly with your business and team onboard.
How to Set up Integration with Slack?
- Sign up or log in to your Brand24 account. You can start your free trial for Brand24 if you are a new member.
- After the account has been created, go to the account settings and click on Integrations.
- Select a project for which you want to monitor and integrate. Use filters to add the filter for the individual projects in the Mentions tab.
- On selecting the project, click on “Add Slack” and you will be redirected to Slack to authorize it. On every mention, you get the notification in Slack.
Brand24 offers four different prices for its services. That way, everyone can afford to use Brand24’s services. They offer the best quality data and goods at an affordable price.
They offer a 14-day trial for free, so you can try it out.
- Plus, $49/month: Track up to 3 different keywords. The data you get will be updated every 12 hours. You will also get sentiment analysis, all of which you can track using the Brand24 mobile app, along with newsletter and podcast monitoring.
- Premium, $99/month: Premium Plan has unlimited users, 7 keywords, and 5k mentions per month. Plus also shows your social media reach. You can create reports that are easy to read. Live help is available 24/7 for any questions you have.
- Business, $149/month: The business plan offers Unlimited users. 12 keywords. 25k mentions per month. they will update the information for you in real time! You will also get access to a consultant who will help you set up this software and provide analysis for the mountains of data you’ll be studying.
- Max, $249/month: All of the above, plus 25 keywords and 100,000 mentions per month.
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Brand24 Reviews & Testimonials by Users on the Internet
I’ve been using Brand24 for the last few years and it is by far the best monitoring tool on the market. I’ve compared it against others and they don’t even come close. Sujan Patel – Founder at MailShake, Growth Marketer & Entrepreneur
The user interface of the tool is brilliant and really intuitive and being able to compare projects to work out share of voice is extremely useful. The fact that it can also be used as a sentiment tracker and an influencer sourcing tool makes it extremely good value for money. – Anna Corbett – Head of Social Media at Together Agency
We use Brand24 to find social alerts and new audiences to engage with our brand. Between 2-3 times a day, we make sure to check in on our SM mentions and see if there are any relevant conversations going on that we can join. – Mai Bar-chen – Community & Social Media Manager at Tailor Brands
I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.
Melonie Dodaro – Social Media Expert & CEO of Top Dog Social Media
Brand24 Reviews on G2
Credit ~ g2.com
Brand24 Customer Reviews on Capterra
Credit ~ capterra.com
Brand24 Reviews on GetApp
Brand24 Reviews on TrustRadius
Brand24 on Social Media
We’re happy to say that our talented development team updated one of our most core Brand24 features a few days ago 🎉https://t.co/FySmn77CbR
— Brand24 (@brand24) February 3, 2022
Best Brand24 Alternative
Agorapulse is a social media management system that has many tools to help you stay organized and save time. With their inbox, publishing, reporting, monitoring, and team collaboration features it’s easy for companies of any size to manage the complexities of today’s market – without hiring an expensive social media agency
Agorapulse makes managing your company’s social media marketing easier than ever before with its email-based organization toolset like inbox sorting by newest post so you can see what needs attention right away; publishing new posts from anywhere using Agorapulze; easily track trends with reports based on keywords & #hashtags which are important because they show how people interact to your posts.
Agorapulse offers pro & premium pricing plans starting at $93 and $187 respectively.
Now you can monitor your social media accounts in the blink of an eye with mentionlytics. This new web and social monitoring platform for startups, small-medium businesses, public figures, or even politicians are perfect if you’re looking to keep up with what’s trending on different platforms like Facebook, Twitter, etc.
With mentionlytics, A fully user-friendly tool that anyone could easily use as it comes easy to set up we now have a solution at our fingertips that will help us stay one step ahead of everyone else!
They offer 4 different plans starting at $99 that go up to $450 per month.
Talkwalker is a social media analytics platform that provides you with real-time insights into what’s happening on all of your favorite platforms.
Talkwalker listens to the conversations, measures engagement levels, and alerts you if there are any issues coming up in conversation for the company or brands under its watch.
Talkwalker is not just another tool, it’s an extra set of eyes and ears – one that can listen more closely than anyone could ever do before, monitor billions of online conversations simultaneously across multiple languages, gauge sentiment so we know how people feel about our product/brand right now – even see trends emerging from the data as they happen!
FAQ related to Brand24 Review
😎How does Brand24 work?
Brand24 is a social media monitoring tool that monitors keywords across multiple channels. Once you set the keywords then you can track them on the application or through email alerts.
👍How much maximum discount can you get on Brand24?
If you’re using our link then you can get up to 30% off on all plans of Brand24 for three months.
🔥Does Brand24 offer any free trial?
Brand24 offers a 14 days free trial to their users. So before you choose a plan, you must try out the free trial. It will give an understanding of the platform.
😎Does Brand24 offer any money-back guarantee?
Yes, they offer 30 days money back guarantee with a no questions asked policy. So if you are not happy with their services then you can get a refund within 30 days.
✔What will happen once my free trial is over on Brand24?
Once your free trial is over on Brand24 then you will be charged for the plan you chose on Brand24.
👌What is a Mention?
A mention is a single result. It is a unique URL for a social media post, blog post, message board post, news article, etc – that contains one of the keywords you are tracking. The more mentions your account collects, the higher the subscription plan you can choose for using Brand24.
✅ Is there a custom plan too?
Yes, there is a custom plan too for the customers willing to get even a higher subscription plan. Contact the customer support team for more.
👉What Payment options do Brand24 accept?
It accepts Visa or MasterCard as well as American Express cards. In the case of an annual subscription, the company also accepts bank transfers or checks.
👉What if I am not satisfied with the service after paying?
You can ask for a 30-day money-back guarantee if you have a subscription.
👉 How do I unsubscribe from brand24?
Canceling your charge is easy. Simply email [email protected] at least seven days before the start of the next Billing Cycle and brand24 will take care of it for you!
👉What is the importance of social media listening?
When you use social listening, you can monitor keywords and mentions to find out more about your target audience. You’ll learn what they’re talking about so that you know how best to communicate with them. With a little luck, this will lead not only to better engagement but also potential leads or even brand ambassadors in the industry!
👉What is brand24?
Brand24 is a platform that lets you track your brand’s buzz on the Internet in real-time and with powerful analytics. It monitors all of the websites across the internet for keywords that are important to you so you don’t have to spend time searching them out yourself!
👉 How is media monitored?
Companies that offer media monitoring services typically provide a number of different types of information. Some companies will record radio and TV broadcasts, social media posts, and web-tv videos to collect data on what people are discussing about your company or brand. There’s also the collection of press clippings from print publications as well as online sources like blogs and forums for more topical consumer conversations surrounding brands or products – this helps marketers stay fully engaged in any conversation happening around their business so they can adjust accordingly when necessary.
👉What is the use of Brand24?
Brand24 is a powerful, all-inclusive platform that allows you to monitor and analyze your brand’s performance. With this tool at your disposal, it has never been easier for social media marketers to track their progress as well as those of the competition in one place!
👉 Is the Brand24 legit?
Brand24’s user-friendly interface and a suite of features make it an appealing way for small businesses to monitor their customer interactions across platforms. The company offers a scalable pricing structure but can get pricey if you exceed certain quotas.
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Final Thoughts: Brand24 Review
Should You Buy This Social Media Monitoring Tool? YES
The entire concept of Social Listening has seen a constant rise in use and importance as the Internet is taking over the business world.
This along with Social Media is giving social outreach of businesses a completely new dimension, which many people seem to overlook at times either due to lack of time or awareness. Social media is a funny thing, it’s hard to know what exactly you want out of it.
With Brand24 you will be able to see everything at once and give the team an understanding of how things are going with our social campaign as well as other important information such as your competition in relation to their performance on various platforms across social media.
Brand24 has taken to the scene with the objective of making Social Listening to a play toy for businesses! It is easy to use with an intuitive dashboard.
Its ability to quickly provide a once-over look that provides a quick snapshot of everything that’s going on with the social media profiles your team is managing along with competition tracking on social media Platform Facebook, Twitter, LinkedIn, YouTube
If you are looking to take the Social Listening of your business seriously, then Brand24 services are worth trying out!