TunnelBear Review: Is it Safe and Should You Buy?

Review
Summary
  • Review
  • Summary

8

Features

9

Pricing

9

Support

9

Truescore

8

Value for Money

9

Functionality

9

Performance

Pros

  • Has a free plan
  • Offers 1GB data for free if you promote it
  • Very easy-to-use
  • Unblocks Netflix
  • P2P support on all servers
  • Incredibly fast in most locations
  • Netflix Compatible
  • Torrenting is Fully Supported
  • Help & Guidance
  • Incredibly fast

Cons

  • No option of live chat and 24/7 customer support
  • Only works with some apps

If you are on this page then that means you are worried about your security and privacy while browsing the internet and you are looking for a VPN service provider which can help you stay safe and anonymous online. Well, your search is over, here is a review of TunnelBear, one of the leading VPN service providers.

TunnelBear review homepage

TunnelBear was founded in 2011 in Toronto, Canada by startup veterans; their team consists of former employees from tech giants like Microsoft, RIM, Goldman, Sachs and Fixmo. Currently they have servers spread across 12 countries UK, Canada, US, Germany, France, Ireland, Spain, Japan, Sweden, Switzerland, Spain and Italy. With their top notch security, cutting edge technology and high-speed servers they have become one of the most reputed VPN service providers.

Why Do We Need VPN?

You might have often seen that a number of free Wi-Fi hotspots are present in the public places like airport or station or anywhere. As soon as you find the Free Wi-Fi, you consider it as a reward for your internet usage. But, not all the public Wi-Fi are secured, some may use and interpret your traffic to snake into your data.

Moreover, the government or other agencies keep track of your online traffic and history. Internet is never secured. You are traced every minute and thus all the data is sold by the data thefts. This is where the VPN comes to rescue.

VPN routes the web traffic through the encryption or secured tunnel to their servers. Thus, you can hide your IP address and surf the internet without caring about the tracking.  Do not worry if you have some sites blocked in your country. You can use VPN servers to watch or use region blocked websites without worries.

Recommended VPN Service Providers

VPN ProvidersExpressVPNIPvanishtunnelbear
Price$8.32/mo$4.87/mo$6.99/mo
Servers19 Servers in 10 Countries160 Servers in 65 Countries10 Servers in 8 Countries
Multi Login55None
Money Back Guarantee30-Day7-DayNone
Torrent FriendlyYesYesYes
ProtocolsPPTP, L2TP, OpenVPNPPTP, L2TP, SSTP, OpenVPNPPTP, OpenVPN
Visit ProviderVisit ProviderVisit Provider

 

Pros

  • Has a free plan
  • Offers 1GB data for free if you promote it
  • Apps compatible with Android and iOS devices
  • No log policy
  • Servers are spread across the globe

Cons

  • No option of live chat and 24/7 customer support

Let’s take a look at TunnelBear in detail

Interface

You would love its interface if you are more into some antiquated looks. Moreover, it has an intriguing interface with an antiquated radio look. The background has been given wooden texture. You can view the clients’ location as well as the connection status (connected or disconnected) with the amount of data left. You can upgrade to a modern and sleek interface if available.

The website of this VPN service provider is handy and is designed for the noobs preferably. They have got made navigation clear and smooth which adds a plus to its functionality. You can get access to their blogs or FAQs for any issues. Thus, this VPN service provider is handy as well as it gives others the run for the money.

Software

You can download Tunnelbear from their website, just click on the download button present on their homepage after that, select the type of device you want to download Tunnelbear on, after the download is completed you need to enter your first name, email and password. Once you have entered the details, Tunnelbear will send you a confirmation link to the email id you have provided.

When you click on the confirmation link, it will take you to a page where you will see a short tutorial. The process is very simple and easy, it won’t take more than a couple of minutes to setup and get started.

Watch this video by TunnelBear to know how you can install it on your Windows Pc?

TunnelBear’s interface is very simple and the software is fairly easy to use, all you have to do is enter your login details, select the location you want and click on On/Off button to connect, their software also has an Ad blocking and anti-tracking feature. One of the most useful features of TunnelBear is killswitch which stops your internet connection if your connection with TunnelBear’s server is lost; this feature protects your device from any Trojan attack or tracker.

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iOS Application

TunnelBear review ios app

TunnelBear also has an iOS application for its customers, which is a great tool for people who travel frequently, this app lets you browse through available VPN servers, it gives you the list of all the servers available all around the globe, there are various helpful features available in the TunnelBear iOS application

Works 24/7: It has an ‘Always On’ feature which you can turn on or off, this feature activates this app whenever you turn your iPhone on or unlock your screen and when you lock the iPhone the app stops working, this app is compatible only with iOS 7.0 and higher, you can also use it on your iPad and iPod touch

Auto-Selection: This feature lets you connect to the nearest tunnel when you need to encrypt your data; it is a great feature as it helps you get the maximum speed available.

Android Application

TunnelBear review android app

TunnelBear Android app is similar to their iOS app, its interface is simple and easy to use. You can select the server and connect within seconds. This app is compatible with smartphone having Android 4.0 and above, you can download it from Google PlayStore on your phone as well as tablets.

Compatibility

TunnelBear review android app

It is very important for a VPN to be compatible with various devices and operating systems, a VPN which is not compatible is of no use and you might end up regretting buying it. TunnelBear is compatible with a PC, Laptop, Smartphones and other devices. They are also compatible with various operating systems such as Windows, iOS, Android; one of the best things about TunnelBear is that it offers custom software for each operating systems and devices.

You can also use TunnelBear on Apple TV, chromecast and Linux, if you want to know how you can do that. You can refer to the guide available on their website.

Speed

If you are using a VPN, you must surely look up for certain factors such as the closest tunnel, or nearby servers, server quality or bandwidth loads. These factors decide the speed of your VPN.  This VPN server has surpassed the other VPN service providers in terms of the speed. Both the uploading as well as the downloading speeds performed fairly well.

This is attributed to the number of servers available for the VPN. Thus, you can quickly and easily get access to any region locked content by asking the nearest server to do so. Thus, you need not wait for the videos to stream or sites to load if you are using the bear servers.

No Logging Policy

Here’s another reason to why would you feel secure while using this VPN service provider. It keeps no log or tracks of its user, thus no online activities can be tracked by the company too. All it asks for is the relevant information such as the email addresses or if you are a paid member or not. Some operational data is kept by the company which is kept encrypted.

This VPN server may keep data of the time duration of the connected user and the information about the bandwidth so as to use this data for the optimization of the VPN.

It does not keep track of your:

  • IP address of the visiting website
  • IP addresses upon service connection
  • DNS while connected
  • Information related to the websites, applications or the servers.

Benefits

Fully private internet

With TunnelBear, users can enjoy safe and private surfing and online sharing in the best possible way. The application ensures that no one monitors a user’s computer or network, whether it’s hackers, internet service providers, government agencies, employers, or others. In addition, the VPN application is always active and alert, avoiding downtime to protect privacy on the Internet.

Secure public connections

Public access points and free Wi-Fi networks are a nuisance to any private user. They can benefit from a seemingly secure connection to the Web but are still victims of malicious threats. For this reason, TunnelBear installs encryption barriers around a user’s computer or device to ensure they are not attacked by viruses, malware, and other online threats.

Parameters without registration

There’s a reason why TunnelBear is an award-winning VPN. It vigorously protects the privacy of its users. For this reason, the application has the No Registration setting, which prevents users from worrying about the websites and programs they have visited that are listed and stored somewhere.

Expansive network

TunnelBear has more than 20 servers in different parts of the world. If a user needs to ignore content locked by a region, it will be enough to ask his partner to take him to another country. Therefore, they have unrestricted access to their favorite content.

Fast connections

Thanks to its servers, TunnelBear offers its users a fast connection wherever they are. This makes your online experience more enjoyable as you do not have to wait long to listen to your favorite videos or scratch your head behind the games.

Anti-VPN application

Some areas of the web can detect when a computer is using a VPN. In this case, they block access to this system. TunnelBear has found a solution to this problem. For this reason, it has an anti-VPN feature that allows users to continue using their open Internet.

Bears team

However, TunnelBear is not limited to individual users. The VPN application also works for computers and allows them to protect their activity on up to 5 devices. It allows them to do their work anywhere in the world.

Pricing

TunnelBear review pricing

Pricing is one of the most important factors, we all have a budget for everything and adhering to it is important for financial stability. We see a lot of great things we want, but if it is not in our price range, we don’t go for it. But don’t worry; you won’t have that issue if you want to sign up for TunnelBear. It has affordable prices, probably one of the lowest prices in the world. TunnelBear has 3 different plans, let’s take a look at them one by one

Little Bear:

This plan is FREE, yeah TunnelBear offers this plan for free to its customers, though it has a limit of 500MB of data, but you can get more free data by promoting it in your twitter profile once every month, you get a 1GB data for every promotion done. It is a great option for newbies to learn how VPN works. Though, they currently don’t have this free feature in Australia.

Giant TunnelBear

Though Little TunnelBear is free, but it has a limitation of 500MB and which is not enough for watching videos online or even for browsing the internet, this is why TunnelBear has a plan called Giant which will cost you $6.99 per month, and you will get unlimited data and also you can connect 5 devices from one account at a time.

Grizzly TunnelBear

Grizzly TunnelBear is one of the best plan as it will save you a lot of money, the features are same as a Giant TunnelBear feature, the only difference is that it is an annual plan, it is their most popular plan as it costs as low as $4.16 per month.

TunnelBear review methods of payment

There are various ways you can make a payment to TunnelBear, they accept all famous credit and debit cards (American Express, Visa, MasterCard) and for the users who don’t want to leave any trail can make payments through bitcoins.

Customer Support

TunnelBear review customer support

TunnelBear offers support only via ticket; they do not have 24/7 live chat. You can raise a ticket under the help section on their website, they will reply on the email id you provide. They also have a lot of step-by-step tutorials available on their website; they have covered literally, everything in their tutorials also you can go through their FAQ page to get solutions of general problems customers face.

They are also very active on Twitter and Facebook; you can interact with their PR team on their official page.

Chrome Blocker

You can block anything in the chrome using this VPN. You can block almost anything including the ads or trackers or even the emails tracking your traffic. You can unblock the blocked contents or block the information you don’t want to share.

Have you ever seen those annoying pop ups asking you to enable flash or some irritating video ads which do not pause or mute? This VPN server can block all these stuffs by blocking the plugins on these web pages.

Network and Server Location

TunnelBear review server location

Initially TunnelBear had servers only in the United States and United Kingdom, but now they have expanded their reach. Apart from US and UK they have strategically set up their servers in Switzerland, Spain, Sweden, Ireland, Netherlands, Italy, Japan, Australia, Germany, France and Canada, unlike other VPN service providers who limit the amount of data, TunnelBear does not have any sort of limits.

When considering a VPN, I consider the number of servers offered, the location of these servers, and the number of virtual servers. As a larger company doing more business is likely to have more servers, companies are changing the number of servers as needed, so this is not a reliable indicator of network quality. But I still think that it’s usually better to have more options.

In the latest news, TunnelBear has around 1,800 servers worldwide. It’s a robust offering that surpasses most VPN services. It is not one of the biggest offers. It should be noted that NordVPN recently received the award for the largest number of servers with approximately 5,293 servers. Private access to the Internet, CyberGhost, ExpressVPN, and TorGuard have more than 3,000 servers.

Distributing servers over a virtual private network is also important. The more server locations in service, the more options you need to apply to your site. Geographical diversity also means that when traveling overseas, you are more likely to find a nearby server that is likely to be faster and more robust than a remote server.

TunnelBear offers servers at 22 locations. This collection covers the basics but is still low. For example, NordVPN covers 62 countries and ExpressVPN 94.

The TunnelBear offering completely ignores Africa, the Middle East and much of South America, an omission that is not unusual for companies with virtual private networks. In particular, CyberGhost has multiple servers in areas that are ignored by TunnelBear and other VPN services.

Virtual servers are software-defined servers. This means that multiple virtual servers can run on a single physical server. This also means that a virtual server can be configured as if it were in one country while it is in another. This can be a problem if you want to know exactly where your data is going.

TunnelBear told me that it only used virtual servers to handle an unexpected request and that it had dedicated servers at all sites. That is, when you connect to a VPN server, it will be shown exactly where it is. If you use TunnelBear, you can be sure that your data is exactly where you want it to be.

Privacy and Security

TunnelBear review security and privacy

Privacy and security is the main reason for which we sign up for a VPN service, though every VPN service provider offers out of the world security they fail to do so in reality. This is why I suggest TunnelBear to everyone; they do not keep a record of your original IP address, they use OpenVPN, one of the most effective protocols. And if you are using an iOS device, then they use IPSec. You can check out their encryption, page to know more about their authentication and encryption method as well as their protocols.

TunnelBear also has a no log policy which means they do not keep a record of your internet activities, also the data you download and upload during your session.

The greatest strength of TunnelBear is the privacy of the beautiful and powerful bears. He has one of the best privacy policies I’ve seen in my life. He explains in detail and in simple language exactly what he compiles and why. It also includes discussion sections in which the company explains how a particular decision was made.

For example, an elimination section explains how the company has collected usernames for personalizing communications. However, it was decided that this information should not be collected or stored and that the loss could endanger customers.

In particular, TunnelBear declares that no personal information will be disclosed, sold or exchanged with third parties. TunnelBear uses third parties for payment, which is not unusual. In addition, a company representative confirmed that subscriptions are the only source of revenue for TunnelBear, not data extraction or retargeting. The company states that it does not collect user activity information or store the original IP addresses.

The company is headquartered in Canada and is incorporated in Delaware. The company belongs to the company McAfee Antivirus. Canada and the US have no compulsory data retention laws.

The company is subject to data requests that a company such as NorthVPN based in Panama would not provide. However, the company stated that it has legal means to respond to requests for information. “However, we do not have information that customers can associate with the use of, so we can not provide information that is not mentioned in our privacy policy.”

I do not believe that I can adequately assess the privacy practices of the company based solely on its location. However, I think it is important to know where a VPN company is located and under what jurisdiction it operates. I recommend that consumers consider this information and simply choose the service that makes them feel most comfortable.

TunnelBear has conducted not one but two independent code audits and published the results. This is excellent and I am delighted that TunnelBear is participating in an annual public review process.

The company also participated in a project of the Center for Democracy and Technology that voluntarily discussed aspects of the functioning of society. Both efforts make a significant contribution to making TunnelBear a company that, despite its playful image, takes its role as a security company very seriously.

Vigilant Bear (Kill Switch)

As the name suggests, Vigilant Bear is something which wouldn’t let your data leak even if your VPN connection drops out. This means that if you are using a Wi-Fi in an airport or cafe and if you are changing your location, tis might disconnect your VPN for a while. While your VPN Tunnelbear is reconnecting, you use the internet without any protector. This is where vigilant bear protects your data even if it is reconnecting or offline. It also connects with the closes tunnel to keep your data such as location or searches safe and secured.

No P2P torrenting

This may be one of the major downsides for this VPN. A major number of internet users use VPNs for torrenting. As this VPN company is based in Canada, to abide by its local laws, no P2P torrenting is permitted for the users. This is where TunnelBear lacks in its flexibility and functionality.

GhostBear

This is commonly called as the obfuscation technology. GhostBear is an added layer of security over the TunnelBear. It can scramble or disguise your VPN connections which cannot be detected by your ISP.

You are protected by the firewalls as well. While using the GhostBear, your data is fully encrypted and none of your data can be leaked to your ISPs. The most attractive feature is that it is not detectable to any of the agencies or governments or ISPs.

However, if you feel that your TunnelBear is functioning as per the requirements, then you can stick to that. It is not less encrypted as compared to the GhostBear.

In case, your server isn’t responding even after connecting with the VPN, there is a possibility that the ISPs have used firewalls to block the VPNs. The GhostBear breaks those firewalls. You can get access to those sites which are blocked even by the firewalls

Affiliate Program

You can become a TunnelBear affiliate just by signing in with its affiliate programs. You can use the affiliate link to spread it over social media or through PPC or by sharing the link on your site.

Though you have to pay a small amount of sum yearly to become their affiliate, but you can earn $30 per sale which can give you better returns in a month.

Quick Links:

Conclusion

TunnelBear review ciustomer testimonial

If you are looking for a reliable VPN service provider along with high-speed servers and which give you the security and anonymity you desire than TunnelBear is the VPN you should go for. They have high-speed servers which give you a hassle free session.

They have one of the lowest prices in the market; they also have a free plan which anyone can download which justifies their decision of not offering a free trial. You can download their free apps on your Android and iOS devices. Its interface is very simple and easy to use; you don’t have to be a tech genius to use it.

TunnelBear has step by step tutorials for each and everything you can do with a VPN, it is a great tool for the beginners and I suggest you check out. I strongly recommend TunnelBear to anyone who is looking for a VPN.

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About Jessee R

An experienced content writer and digital evangelist. Jessee has been writing for more than 4 years on various writing platforms all across the internet. At BloggersIdeas, he is an avid contributor and a part of the entire digital marketing team. Find him on Twitter & Google+

2 Comments

  1. Peter

    Hey Jessee! Very nice post… For me Hide My IP seems a better deal, $2.95/mo includes 100 locations, 5 devices, and smart dns proxy.

    Reply  
  2. Samiul

    Every VPN service providers have some features which will not cover everyone’s need, In this way, TunnelBear also has some issues. But I will recommend TunelBear in case of safety.

    Reply  

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