Are you looking for an Unbiased Zoho SalesIQ Review? Great! You have come to the right post.
Zoho SalesIQ is a helpful tool for businesses that want to track their website visitors and chat with them in real-time. It’s a great way to get to know your customers and see what they’re interested in. The software is easy to use and can be customized to fit your needs.
Zoho’s SalesIQ is a sales intelligence and customer relationship management platform. It was created to assist sales teams in increasing their productivity and generating more transactions. Lead tracking, contact management, deal management, email integration, and reporting are among the services offered by SalesIQ. It also includes a mobile app that customers may use to view their data while on the move.
SalesIQ has supported several firms in increasing sales and improving client connections. It is an excellent resource for sales teams of all sizes. If you want to grow your sales and enhance your customer interactions, SalesIQ is a good option to consider.
Zoho SalesIQ Review: What Is Zoho SalesIQ?
Zoho SalesIQ is a software that helps you track your visitors and gives you an option to chat with them, it gives you tons of details like customer engagement, new vs returning customers, and sales opportunities.
They also provide details of your website visitors like their location and site behavior, it can help you a lot with your market research and planning strategies to improve your product sales. You can personalize your chats, add a bio of the agents and make them more interactive.
Features: Zoho SalesIQ Review
Here are the features of the Zoho SalesIQ Review:
1. Locate Your Visitors
A geolocation tracker can prove to be a very handy tool for you, it helps you personalize your conversation with your potential customer. It identifies the location of the visitor and on the basis of that it can change the language of your webpage, also you can add personalized offers and discounts targeting the location of the visitor.
2. Track Your Visitors Footprint
You can also track the footprint of the visitor, which means you can track how your visitors are interacting on your website in real-time, and you can track the source of traffic and affiliate link, SalesIQ also gives you details about the engagement rate on each and every page of your website.
3. Details of Returning Customers
SalesIQ has a feature through which you can track your returning customers, knowing which customers visited your website multiple times can prove to be profitable, they are more likely to buy your products, next time they visit greet them with a personalized message, this will help you create a loyal customer base.
4. Live Chat Feature
SalesIQ probably has one of the best live chat software, they offer more than just a tool to talk to your customers, you can customize the Zoho SalesIQ widget to suit your website. You can set up a personalized welcome message, and add your company’s logo and your agent’s name and picture.
Zoho SalesIQ has omitted the language barrier, now you won’t lose business because of language barriers. You can translate their message into English and reply to them in their native language with the help of the Zoho SalesIQ translator feature. This is the coolest feature I have seen, now you can spread your business all across the globe and create a customer base without any hassle.
Another cool feature of Zoho SalesIQ is that it lets you add a small bio of agents, you can add their areas of expertise and specialty, and when a visitor lands on your page they can choose their favorite agent from the list to talk to.
5. Pre-built Report
Zoho SalesIQ has an in-built feature that summarizes your team’s performance, and details of the latest trends, and lets you compare metrics. You can keep a track of your agent’s performance and progress, average response time, number of multiple chats VS amount of free time.
It also gives your agents and sales managers a platform to work together, your sales manager can guide the agents on the call and help them pitch better and increase the rate of conversion, they can also give their feedback to the agents and help them improve. It is more like giving job training to your agents.
6. Be Online 24/7
Zoho SalesIQ supports Jabber/XMPP chat protocol, which gives you an option to integrate your phone with it and chat with your agents from anywhere, anytime. It is compatible with all operating systems windows, Android, iOS, and Blackberry. You don’t have to sit in front of your computer the whole day.
Pricing: Zoho SalesIQ Review
Zoho SalesIQ offers 4 different plans, their free plan is ideal for small businesses and personal websites, their paid plan (basic plan) costs Rs 1140/ month and their enterprise plan which is ideal for big websites costs Rs 7740 per month. All their plan comes with a free trial period, you don’t have to enter your card details in order to get the free trial.
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Conclusion: Zoho SalesIQ Review 2023
If you are looking for an effective tool that can help you communicate with your customers without any problem then Zoho SalesIQ is the ideal choice, it not only lets you connect with your potential customers, but also provides you analytics and research details that will help you plan your strategies and improve your sales techniques.
They have some amazing features like automatic translation, geo-location, and new and returning customer trackers, it is more than just chatting software it gives you everything you need to make your online business a success.
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